Senior Sales Manager - Holiday Inn Nashville Vanderbilt

Hotel:

Nashville‑Vanderbilt (Dwtn) (BNAVB), 2613 W End Ave, 37203

Iconic Holiday Inn Vanderbilt is a lot like the city itself; historic but hip, refined but relaxed, cultured but comfortable.

In Nashville, TN you’ll find a variety of attractions and the Holiday Inn® Nashville-Vanderbilt puts you in the center of them all. Discover all that West End Nashville has to offer at this convenient, full‑service hotel.

Corporate travelers arriving at the Nashville International Airport (BNA) are just 12 miles from our hotel. You’ll enjoy clean and comfortable lodging that will help you stay productive on the road. Free Internet, a 24‑hour Business Center and flexible meeting spaces are sure to accommodate business needs for individuals and groups. We provide free shuttle service within three miles of hotel, including the Music City Center, downtown Nashville and Vanderbilt Children’s Hospital.

This modern and cozy facility is just minutes away from major shopping, dining and entertainment districts. Our location puts you near Vanderbilt University and is walking distance of Dudley Field, Centennial Park and the famed Parthenon. Visit the art venues along the famous Music Row, check out a concert at Bridgestone Arena or watch the Tennessee Titans play at the Nissan Field.

Duties and Responsibilities
Establish client base of individuals, organizations, associations, social, and/or corporate businesses through direct outside and inside selling to secure business for the hotel to ensure that room night sales and revenue goals are met or exceeded. Actively prospect and qualify new business.

Achieve personal and team goals as assigned.

Negotiate guest room rates, meeting room rental, function space, and/or hotel services within approved booking guidelines. Accurately produce and/or review all sales contracts, rate agreements, and/or banquet/catering event orders.

Monitor and handle inquiry calls and provide client proposals in accordance with established departmental policies and procedures.

Produce reports and sales forecasts for assigned area of responsibility.

Actively participate in forecasting and goal setting. Participate in the annual budget process, and development of sales and marketing plans.

Achieve personal and team sales goals as assigned.

Perform other duties as assigned.

May serve as “manager on duty” as required.

Work closely with other hotel departments to facilitate services agreed upon by the sales office and prospective clients. Disseminate sales‑related information to other departments as appropriate.

Arrange and conduct special events , site inspections, and off‑site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.

Maintain client files and update information daily in accordance with established departmental policies and procedures. Produce sales‑related reports and sales forecasts for assigned area of responsibility.

Attend and represent hotel at trade shows and conventions and/or participate in sales trips to key feeder markets.

Follow up with clients regularly during and after departure to ensure satisfaction and secure future bookings.

Promote teamwork and quality service through daily communication and coordination with other departments. Key departmental contacts include all hotel departments.

Interact with outside contacts:

Guests – to ensure their total satisfaction

Airlines, wholesalers, corporate accounts, travel agencies, ad agencies, etc. – to ensure repeat business, follow up on events, and generate new business.

Other contacts as needed (professional organizations, community groups)

May assist in developing and implementing sales plans. May also participate in the annual budgeting and planning process.

Perform other duties as assigned.

May serve as “manager on duty” as required

Qualifications and Requirements
Bachelor’s degree in marketing or related field, and 4 years total experience working with a large or a variety of market segments, or an equivalent combination of education and experience in a hospitality or hotel sales and marketing setting. Must speak fluent English. Other languages preferred.

This job requires the following
Frequently standing up or moving within and outside of the facility.

Carrying or lifting items weighing up to 25 pounds

Communication skills are utilized a significant amount of time when interacting with others; demonstrated ability to interact with guests, employees and third parties that reflects highly on the hotel, the brand and the company.

Reading and writing abilities are utilized often when completing paperwork and management reports, interpreting results, giving and receiving instructions, and training.

Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances are utilized frequently.

Problem solving, reasoning, motivating, organizational and training abilities are often used.

Ability to travel to attend workshops, tradeshows, conventions, etc.

May require a valid Driver’s License.

May be required to work nights, weekends, and/or holidays.

What you can expect from us
We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

The hourly pay rate for this role is $38.46. This rate is only applicable for jobs to be performed in Nashville, TN. This is the starting rate we in good faith believe we would pay for this role at the time of this posting. We may pay more or less than the posted rate, and the rate may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue‑based metrics, and business or organizational needs.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees.

If you require reasonable accommodation during the application process, please let us know.

Equal Employment Opportunity Statement
IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability.

Additional Information
IHG does not accept applications, inquiries, or unsolicited CVs/resumes from staffing or recruiting agencies.

If you are a resident of or applying to a job opening in the State of Washington, please read about applicable benefits.

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