Client Director

Client Director
Join us as a Client Director to play a highly influential role in protecting our clients and growing our business.

Our Client and Broker Engagement (CBE) team manages AIG’s major client relationships across all product lines, as well as driving new business activity. The team serves major clients and broker partners through an elevated, personalized experience – our client-centric framework drives a consistent experience and best practice, while allowing flexibility to meet the client’s needs.

What you need to know:

AIG General Insurance has an exciting opportunity for a Client Director in Atlanta. The responsibilities will involve management of key client and broker relationships in the area. A successful candidate will have proven ability to align and influence internal and external stakeholders, is an effective communicator, has the ability to build commitment, and is tolerant of ambiguity. Key attributes for the role include leadership, creativity, collaboration, strong influential skills, presence, vision and broad insurance knowledge.

How you will create an impact:
Client Engagement

Build valuable client relationships with key personnel, including C‑suite executives

Serve as the senior AIG point of contact for key client partners

Formulate Strategic Action Plans with clients in order to identify critical client focus areas, existing AIG alignment and forward looking opportunities for increased partnership

Identify and maintain regular collaborative dialogue with key business influencers at major brokerage operations

Internal Management

Champion new and existing business initiatives working with the Broker Marketing Executive, Broker Marketing Leader, Broker Engagement and Underwriting Business Partners.

Collaborate with Zonal leadership to ensure Client Centric Focus is integrated into all Zonal sales and business planning

Develop and implement collaborative marketing strategies to achieve business production and performance goals for the Zone

Manage account and product portfolio across Distribution and Profit Center resources

Drive the AIG value proposition and ensure that clients are aware of the array of products, services and solutions (enterprise-wide) available and enhance exposure to AIG

Develop plans to improve portfolio and account performance, enhance service and strengthen relationships with major account clients

Deliver results in new business production and cross selling from existing clients in line with set objectives

Meet or exceed client retention and premium retention goals for Major Account Segment in the Zone

What you’ll need to succeed:

10+ years of experience

Proven client relationship / management experience

Experience in P&C Insurance

Ability to build relationships, internally and externally

Ability to influence brokers, clients, peers, senior executives and staff

Ability to manage complex global insurance relationships

Strong financial and accounting skills to effectively engage at the senior management level

Strong problem solving abilities

For positions based in Los Angeles, CA, the base salary range is $130,000 to $168,000 and the position is eligible for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: 2026 Benefits Overview

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities. If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.

We consider qualified applicants with criminal histories, consistent with applicable law.

#J-18808-Ljbffr