Technical Customer Experience Specialist

Generac Power Systems Inc is seeking a Customer Experience Technical Representative in Waukesha, Wisconsin. This role is essential for delivering the company's 'Customer First' promise, requiring both technical product knowledge and excellent customer care skills.
The candidate should ideally have a High School Diploma or GED along with at least 1 year of experience in customer service or technical troubleshooting. The incumbent will handle customer inquiries through various channels, maintain satisfaction metrics, and assist with issue resolution in an active, engaging manner.

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