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Media Relations Specialist

Creative Solutions Services, LLC · New York, NY, USA ·

Job type:
Full Time

Summary:
Location: New York, NY

Responsibilities:

Content Creation & Communication:

Draft internal announcements, including organizational updates, employee news, HR communications, and CSR initiatives

Develop executive speeches and talking points to position leaders as thought leaders

Create original content showcasing business accomplishments, projects, and team achievements for multiple platforms (Echonet, CIB Content Hub, US website, digital channels, and social media)

Produce client-facing materials, thought leadership articles, and multi-channel campaigns that reinforce the company’s brand and market positioning

Awards & Recognition:

Manage the awards pitching pipeline in collaboration with Marketing and Media Relations teams

Identify opportunities, coordinate submissions, and track progress

Oversee internal and external amplification of awards and recognitions

Analytics & Impact Assessment:

Manage analytical assessments of communications performance and content effectiveness

Provide insights to optimize reach and impact

Event & Engagement Management:

Plan and execute Town Halls, executive briefings, and employee engagement activities

Broadcast internal news via email, Echonet, and other communication channels

Platform & Operations Management:

Oversee day-to-day internal communications operations

Manage Echonet platform administration, email distribution tools, and digital signage

Stakeholder Relations & Collaboration:

Build and maintain relationships with internal stakeholders

Partner with Marketing & Communications teams, Internal Communications in Paris, CIB Content Hub, and Social Media teams

Employee Engagement Innovation:

Design and implement innovative employee engagement initiatives

Develop creative formats for town halls, digital experiences, and recognition programs

Guidelines & Compliance:

Implement and uphold internal communications guidelines

Contribute content to the weekly CIB internal newsletter

Additional Responsibilities:

Support ad hoc projects as needed

Requirements:

Minimum 4 years of experience in internal communications, preferably within a bank or financial institution

Bachelor’s degree in English, Communications, Journalism, or related field

Intranet, mailing, and website management experience

Familiarity with social network platforms

Foundational knowledge of banking and markets

Excellent written, verbal communication, and strategic thinking skills

Strong project management skills

Ability to prioritize and organize complex initiatives

Ability to exercise independent judgment in a fast-paced environment

Strong stakeholder management and executive relationship-building skills

Analytical skills to synthesize data and derive actionable insights

Ability to work independently and collaboratively

Preferred Skills:

Prior experience supporting an Investment Banking business strongly encouraged

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