F&B Director - Hotel Dreams Madeira Resort & Spa (Portugal)

Summary
At Hyatt, “We care for people so they can be their best.” This is reflected in our core values: Empathy, Integrity, Respect, Experimentation, and Wellbeing. Joining us means becoming part of the growing Hyatt family, with over 1,150 hotels in more than 70 countries, and recognized as a Great Place to Work. Being part of Hyatt means always having the space to be yourself. We are passionate about diversity, equity, and inclusion. Our global teams are a vibrant mosaic of cultures, ethnicities, genders, ages, abilities, and identities.

Consider your next career move as a F&B Director at our 5-star hotel in Madeira (Dreams Madeira Resort & Spa Marina).

Your main mission will be:

To develop and implement a diverse and attractive food & beverage offering, including themed menus, culinary events, cultural experiences, and gastronomic activities for different audiences, creating memorable experiences for our guests.

Your main responsibilities will include:

Ensuring the positive performance of all F&B outlets

Contributing to the recruitment process by participating in staff training and talent retention

Managing and planning F&B-related events

Identifying the training needs within the department

Monitoring and controlling costs and inventory

Planning staff schedules and service logistics

Managing the F&B team in accordance with the hotel's standards and guidelines

Promoting excellent levels of customer service

Participating in menu design and product purchasing, always aiming to improve the department

Identifying guest needs and proactively responding to them

Establishing targets, KPIs, and procedures

Fostering team spirit and collaboration

Ensuring compliance with health and safety regulations

What you’ll love about us:

Competitive compensation package, above local market average

Meal benefits provided through a meal card

Free on-site parking for employee convenience

Opportunities for personal and professional development, with access to continuous training and real growth prospects within the Hyatt group

Dynamic, inclusive, and collaborative work environment, where talent, initiative, and teamwork are truly valued

Qualifications
What we expect from you:

Strong organizational, communication, and planning skills

Proactivity, dynamism, multitasking ability, and good time management

Honesty, integrity, and a high sense of responsibility

Excellent command of Portuguese, English, and Spanish, with additional knowledge of French, Italian, or German being an asset

Proven experience in 4 or 5-star hotels (preferred)

Ability to work in a fast-paced and demanding environment with flexibility

Availability to work evenings, weekends, and holidays based on event schedules

Proven experience in F&B management

Education in F&B management, Culinary Arts, or a related field

Proficient computer skills, including MS Office and restaurant management software

Strong financial acumen in managing F&B operations

Ability to deliver tailor-made service to guests

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