Public Service Coordinator I - Assistant Case Manager, Worker's Compensation

Position: Office of Employee Health & Wellness & Worker's Compensation (Grade 23). Salary: $54,017.60 – $76,232.00 annually. Location: Augusta. Telework: Available.
Overview The Office of Employee Health & Wellness, Workers’ Compensation manages the State’s self‑insured workers’ compensation program, focusing on preventing workplace injuries and ensuring injured State of Maine employees receive necessary medical care and compensation. This role manages a small caseload of workers’ compensation claims for State of Maine employees and supports daily claim management by collecting information from internal and external sources.
Responsibilities Conduct supervisory workers’ compensation training for new supervisors.
Prepare files for mediations and hearings.
Perform provider bill and claim audits.
Respond to requests from the State of Maine’s legal teams and other partners.
Prepare bills for potential agreements or decrees.
Update, track and maintain the subrogation spreadsheet.
Track and maintain a legal spreadsheet for claims.
Schedule and prepare medical packages for evaluations.
Send files to attorneys/advocates.
Prepare medical/bill indices.
Compile quarterly, monthly and yearly departmental reports.
Minimum Qualifications A combination of related post‑secondary education, training, or experience demonstrating knowledge and understanding of workers’ compensation claims management functions and processes. Preference will be given to applicants with experience in workers’ compensation claims management and proficiency in Microsoft Office, including Excel, Word, PowerPoint, Teams, and Outlook.
Benefits Work‑Life Balance: 13 paid holidays, 12 days of sick leave, and 3+ weeks of vacation leave annually; vacation leave accrual increases with years of service; overtime‑exempt employees receive personal leave.
Health Insurance Coverage: State pays 85‑100% of employee‑only premiums (annual value $11,857.68‑$13,950.24) depending on salary.
Dental Insurance Coverage: State pays 100% of employee‑only dental premiums ($365.28 annual value).
Retirement Plan: State contributes 18.91% of pay to the Maine Public Employees Retirement System (MainePERS).
Gym Membership Reimbursement: Up to $40 per month.
Health and Dependent Care Flexible Spending Accounts available.
Public Service Student Loan Forgiveness program participation.
Living Resources Program (employee assistance).
Parental Leave: 42 consecutive fully paid days for new parents; additional leave under FMLA may be available.
Voluntary Deferred Compensation through MaineSaves 457(b).
EEO Statement As an Equal Opportunity Employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds, including those related to race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics. Reasonable accommodations are provided to qualified individuals with disabilities upon request.

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