Sales Coordinator

Job Description
The DoubleTree by Hilton Hotel Burlington is currently seeking a Sales Coordinator. This unique position is responsible for working with and supporting the sales team. The role is responsible for initial customer interactions, reporting, working with sales managers and maintaining social media accounts. Consistently striving to help the team maximize revenue, promote relationships and create exceptional experiences this position is fun, exciting and offers exceptional room for growth.

Sales Coordinator

Assists with completing daily/weekly/monthly reports

Receives and responds to requests for information and inquiries by responding directly to the customer or routing calls to the appropriate team member

Composes and distributes routing correspondence, reports or contracts (to include BEOs, Sales Contracts, PACE Reports, Statistical Reports) based upon organizational practice, policies, and at the direction of the Director of Sales or GM

Administers group and meeting/banquet events for in house functions

Follows up with past clients to ensure guest satisfaction

Coordinates with team on due dates for rooming lists, cut off dates, BEOs, contracts, etc. to ensure that all deadlines are met

Responds to incoming guest inquiries in a timely fashion

Distributes BEO's to staff

Creates and maintains group blocks in the property PMS systems

Works closely with front desk to ensure accuracy of reservations, groups, events

Abides by Prime Time Selling hours

Other duties as assigned

EDUCATION, EXPERIENCE and SKILLS

Minimum of High School education, post-high school education preferred

Preference of 1 year in hotel or conference Catering/Sales Assistant role ability to communicate effectively verbally and in writing

Excellent listening and problem-solving skills

Ability to exceed expectations of guests and team members

Negotiating Skills

Strong computer skills ( Delphi.FDC and OnQ experience desired)

Must have flexible work hours that may include evenings, weekends, and holidays

Sales Focus

Time Management

Integrity/Trust

Solution Focused

Job Type: Full-time

Pay: $24.00 per hour

Benefits

401(k)

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Vision insurance

Shift

8 hour shift

Work Location
In person

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