Partner Account Manager

Acxiom is seeking a dynamic Client Success & GTM Agency Lead to evaluate, negotiate, and manage strategic agency partnerships with a focus on health. This role bridges cross‑functional teams to develop and implement successful partnerships and go‑to‑market strategies that align with Acxiom’s Health business goals and product vision. It involves opportunity identification, partner enablement, internal stakeholder alignment, and client success within pharmaceutical and healthcare media ecosystems. The role is NYC based with at least three days a week in office.
Responsibilities

Lead the end‑to‑end lifecycle of strategic partnerships, including opportunity identification, partner evaluation, and implementation.
Build and maintain a network of internal and external stakeholders to ensure alignment, compliance, and support for partnership initiatives.
Draft and manage partnership plans and regular status updates.
Contribute thought leadership to define partnership strategies, execution tactics, and long‑term growth vision.
Act as a liaison across legal, product, audience strategists, and agency teams to ensure successful execution.
Collaborate with product teams at the Beta stage to deeply understand new offerings and capabilities.
Shape and execute GTM plans, including collateral, rollout phasing, and internal enablement.
Partner with marketing and agency teams to build internal and external collateral.
Identify and engage early‑adopter bases; structure rollout programs including training, roadshows, and user expansion.
Identify relevant use cases for external sharing and publication.
Work with agencies to uncover unmet needs, troubleshoot campaign needs, and scale.
Structure and document use cases to inform product roadmap and planning.
Monitor the competitive landscape and conduct SWOT analyses to highlight differentiation.
Build proactive and consultative relationships with media agencies in the health and pharma space.
Coordinate internal responses to complex client needs while streamlining operational work.
Provide client portfolio overviews to internal teams to inform strategy and product alignment.
Act as health lead for internal and external enablement across client needs.
Qualifications

7+ years of experience in pharmaceutical marketing, media agency partnerships, or health‑focused data platforms, with a strong track record of managing strategic initiatives.
Deep understanding of healthcare and pharmaceutical media ecosystems, including direct‑to‑consumer (DTC) and healthcare professional (HCP) channels.
Proven ability to develop and execute GTM strategies, including internal enablement, collateral creation, early‑adopter engagement, and agency rollout.
Exceptional cross‑functional facilitation skills, with the ability to work across product, legal, marketing, and other internal stakeholders in a matrixed environment.
Proven ability to build and maintain scalable processes that align fragmented stakeholders around shared goals, timelines, and execution standards.
Strong analytical and strategic thinking skills, with experience in market research, competitive analysis, and use case development.
Excellent communication and interpersonal skills, with the ability to convey complex topics to both technical and non‑technical stakeholders.
Bachelor’s degree required; Master’s degree or equivalent experience in marketing, business, data science, or healthcare‑related fields preferred.
Location

New York, New York (NYC based – at least 3× a week in office). Remote work may be considered for certain applicants.
Equal Opportunity Employment

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status. For California applicants, please see our CCPA/CPRA Privacy Act notice. For Colorado, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington applicants, this position is not located in those locations but remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.

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