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Director of Fan Experience & Brand Operations

XPH - Xperience Hospitality · Denver, CO, USA ·

Job type:
Full Time

Xperience Hospitality (XPH)

Denver, CO Preferred | Remote Extensive Travel

Full-Time | August-January Heavy Travel Season

About Xperience Hospitality (XPH)

Xperience Hospitality is redefining sports travel, tailgates, and fan events across the country. Founded by fans, for fans, XPH creates premium, high-energy experiences around NFL games, concerts, festivals, and live events nationwide.

From sold-out pep rallies and rooftop tailgates to travel packages and large-scale fan takeovers, we specialize in turning game weekends into unforgettable experiences. We partner with fan clubs, creators, venues, influencers, and national hospitality brands to produce some of the most exciting fan events in sports.

As we continue expanding nationally — including major partnerships with brands like Tom’s Watch Bar — we’re looking for a dynamic, versatile team member to help scale the brand both online and on the road.

About the Role

This is not your typical 9-5 marketing job.

We’re looking for a highly motivated, creative, organized, and travel-ready operator who can wear multiple hats and thrive in fast-paced live event environments.

This role is part:

  • Event Producer
  • Tour Manager
  • Social Media Coordinator
  • Content Creator
  • Brand Manager
  • Executive Assistant
  • Operations Lead

You’ll help bring XPH events to life across the country while also helping grow the brand digitally through social media, content, marketing, and partnerships.

If you love sports, nightlife, travel, live events, social media, and building exciting experiences from the ground up — this could be your dream role.

Event Operations & Execution

  • Assist in planning and executing NFL tailgates, pep rallies, fan rallies, watch parties, and live events nationwide
  • Help manage event setup, staffing, vendors, timelines, and logistics
  • Travel to events throughout NFL season (August-January)
  • Serve as on-site support and operations lead during events
  • Coordinate with venues, partners, sponsors, and fan groups
  • Help ensure premium guest experience at all activations

Social Media & Content

  • Capture behind-the-scenes content, photos, and videos at events
  • Create Instagram Reels, TikToks, stories, and live event coverage
  • Assist with daily social media posting and engagement
  • Help grow XPH's digital presence across multiple team brands
  • Coordinate with influencers, creators, and fan communities
  • Help maintain consistent brand voice and energy

Marketing & Promotions

  • Assist with event marketing campaigns and promotions
  • Help create and manage event listings/pages
  • Coordinate graphics, flyers, and promotional content
  • Support email marketing and SMS campaigns
  • Assist with sponsorship and partnership activations

Operations & CEO Support

  • Assist CEO with scheduling, communications, and travel coordination
  • Help organize internal projects and company initiatives
  • Support administrative and operational needs during busy event weeks
  • Be a proactive problem solver who keeps things moving

What We're Looking For

Ideal Candidate

  • Passionate about sports, entertainment, hospitality, or live events
  • Highly organized and detail-oriented
  • Comfortable working nights, weekends, and traveling frequently
  • Self-starter who thrives in fast-moving environments
  • Strong communicator with positive energy
  • Creative mindset with social media/content experience
  • Able to multitask under pressure
  • Entrepreneurial attitude and team-first mentality

Preferred Experience

  • Social media management
  • Event production or hospitality
  • Sports marketing or fan engagement
  • Content creation/photo/video editing
  • Influencer or community management
  • Nightlife, concerts, festivals, or live entertainment experience

Bonus Points If You

  • Are already involved in sports communities or fan culture
  • Have experience with TikTok/Reels editing
  • Can shoot/edit content quickly on mobile
  • Understand sports travel and event culture
  • Love being "in the action"

Travel Expectations

This role requires extensive travel during football season, including weekends and some holidays.

Travel is primarily August-January and includes:

  • NFL games
  • Tailgates
  • Pep rallies
  • Venue walkthroughs
  • Fan events
  • Brand activations

All travel expenses covered.

Compensation & Perks

  • Competitive salary (based on experience)
  • Travel expenses covered
  • Opportunity for performance bonuses
  • Access to major sporting events and experiences
  • Fast-growing company with huge upside
  • Opportunity to help shape a national fan experience brand
  • Flexible remote work environment

Why Join XPH?

We’re building something different.

This isn’t corporate sports marketing.

This is fan culture, live energy, hospitality, content, travel, and community — all rolled into one.

You’ll have the opportunity to help shape one of the fastest-growing fan experience brands in the country while traveling to major events and creating unforgettable moments for thousands of fans nationwide.

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