Skullcandy Inc. is seeking a Senior Manager, Retention to oversee retention strategies that maximize customer lifetime value and repeat purchases. This role involves driving email, SMS, and loyalty programs to enhance customer engagement and fuel profitable growth.
The ideal candidate will have 6-8 years of experience in CRM or lifecycle marketing, proven capabilities in increasing CLTV, and strong analytical skills. This position is vital for leading the retention team and collaborating across departments to align strategies.
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