ABOUT THIS ROLE
The Associate Account Director will be responsible for partnering with the Global Client Lead to manage the global agency partnership within a portfolio of clients. The Associate Account Director will work in tight partnership with the creative and strategy leads, both internally and with external agency partners.
The role combines strategic, client, team, and overall business management. It will have responsibility for the health and growth of the client partnership; for the delivery of our work across multiple industries; and being a respected thought leader and collaborating with various marketing partners, other client leads, and other agency partners.
RESPONSIBILITIES
- Support clients by enabling them to develop and deliver holistic campaigns, innovative projects (AI-driven), and provide advice regarding change management.
- Work closely with various internal teams (Project Management, Strategy, Creative, Production) and communicate clear client direction to those teams.
- Drive projects forward autonomously with consultation of team leads, bridging communication gaps, managing project development while bringing a strong understanding of the production process.
- Present to client audiences at the Manager, Director and Executive level.
- Ensure work meets client needs/expectations and is delivered in a timely manner and within budget.
- Contribute to writing creative briefs; ensure that all information necessary for successful completion of the project is gathered from the client, and work with project managers to ensure that the client’s schedule requirements are met for each project.
- Assist with creative production requirements and managing timelines including briefing, obtaining internal and external approvals on work and attend content shoots.
- Responsible for budgeting tasks such as creation of estimates, scope of work and budget tracking.
- Ensure the client’s voice is heard and understood by capturing and translating accurate client input and feedback, and providing that information to the team.
- Able to communicate client priorities, direction, and concerns to the team in verbal and written form.
- Collaboration and integration with partner agencies and various client stakeholders.
- Identify new opportunities to grow existing business.
- Job requires some travel as well as the potential for evening and/or weekend work (specific to content shoots or events).
REQUIREMENTS
- 8 to 10 years of Account Management experience, ideally within an agency setting.
- Experience working on various types of marketing (print, video, digital and web).
- Exceptional presentation skills.
- Excellent interpersonal, communication, and organizational skills, with internal teams and external clients.
- Drive to deliver innovation and effective application of technologies.
- Curiosity for continued improvement.
- Strong use of data for optimization (effectiveness and efficiency).
- Ability to handle high pressure situations.
- Willingness to wear many hats while giving team members autonomy and support.
Reports to: Global Client Lead
Location: NYC – This is a hybrid role and requires 3 days a week in the office.
Salary Range: $100,000 - $120,000 USD
All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.
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