Marketing Operations and Community Engagement Coordinator

Cristy's Pizza is a successful restaurant operation with over 35 years of experience and recognized as a Top 100 Independent Pizzeria. Creating a fun and fast paced place to work and investing in people is our top priority. Diversity, equity, and inclusion is central to our mission and allows the building of a winning team based on different backgrounds and skillsets.

Cristy's Pizza has been serving communities across Ohio for decades, and we're looking for a talented

Marketing Operations & Community Engagement Coordinator

to help us continue growing our brand, supporting our restaurants, and creating memorable experiences for our customers.

This is a unique opportunity for someone who enjoys both the creative and operational sides of marketing. You'll work directly with company leadership to coordinate marketing campaigns, support local restaurant initiatives, analyze results, manage vendor relationships, and help ensure our brand is consistently represented across all locations.

If you're organized, ambitious, tech-savvy, and excited about making an impact in a growing restaurant organization, we'd love to hear from you.

WHAT YOU'LL DO

Marketing Operations

Coordinate and execute local marketing campaigns and promotions
Manage relationships with marketing vendors, agencies, and community partners
Analyze campaign performance, customer engagement, sales trends, and promotional results
Monitor coupon redemption, customer traffic, and marketing ROI
Coordinate social media content and marketing communications
Support grassroots marketing initiatives within the communities we serve
Coordinate restaurant photography, promotional materials, and branded content
Ensure all marketing materials align with Cristy's Pizza brand standards
Support website, SEO, and digital marketing initiatives through vendor coordination
Assist with grand openings, special promotions, and community events
Executive Support & Special Projects

Coordinate company meetings, leadership events, and quarterly gatherings
Manage event logistics including venues, catering, materials, and scheduling
Prepare and organize presentations, reports, and business documents
Support leadership with administrative and project-related tasks
Assist with special projects that support company growth and operational excellence
Process Improvement & Technology

Identify opportunities to streamline workflows and improve efficiency
Recommend technology solutions that simplify processes and save time
Help implement systems and tools that improve communication, reporting, and project management
Continuously look for better ways to support marketing and operational objectives
WHAT WE'RE LOOKING FOR

Required Qualifications

Associate's or Bachelor's degree in Marketing, Communications, Business, or a related field
At least 2 years of marketing, project coordination, communications, or related experience
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to manage multiple projects and deadlines simultaneously
Strong analytical and problem-solving skills
Proficiency with Microsoft Office and common business software
Valid driver's license and willingness to travel between restaurant locations
Preferred Qualifications

Experience working with marketing agencies or external vendors
Experience reviewing marketing analytics and campaign performance data
Familiarity with Canva and social media management platforms
Experience coordinating events or community outreach initiatives
Restaurant, hospitality, retail, franchise, or multi-location business experience
Portfolio or examples of marketing projects (preferred but not required)
The Ideal Candidate

We're looking for someone who:

Takes initiative and follows through
Loves finding better, faster ways to get things done
Is comfortable both working independently and collaborating with leadership
Enjoys both creative projects and data-driven decision making
Thrives in a fast-paced environment where every day is different
Brings energy, curiosity, and a continuous improvement mindset to their work
Wants to grow their career while making a meaningful impact on a well-established brand
POSITION TYPE

Full Time

WORK ARRANGEMENT

This role is based in Lancaster, Ohio, with regular travel to Cristy's Pizza restaurant locations and community events. While this is not a remote position, flexibility is available based on business needs, project schedules, and field responsibilities.

You'll spend time in the office, visiting restaurant locations, working with leadership, and supporting marketing initiatives throughout our organization.

SALARY RANGE

$68,000-$72,000 / year

WHAT WE OFFER

Medical Benefits
Company-Paid Life Insurance
Company-Paid Telehealth
YMCA Membership Discounts
LifeMart Employee Discount Program
Paid Vacation
Free and Discounted Meals
Professional Training and Development Opportunities
Growth and Advancement Opportunities
Collaborative Leadership Team
A Fast-Paced, Innovative Environment Where Your Contributions Make a Difference

This role offers the opportunity to work directly with company leadership, influence marketing strategy and execution, and help shape the future of a respected Ohio brand. If you're ready to bring your creativity, organization, and problem-solving skills to a growing company, we'd love to meet you.