About Lift, A Mile Marker Agency
We are a modern omnichannel agency uniquely connecting data, creative and media to accelerate results for growth marketers. Mile Marker is an agency where content fuels performance, media drives outcomes, and data underpins an engine that eliminates the gaps that slow down enterprise growth marketers. This unified growth engine feeds a learning system within Relay, our open-powered marketing stack, ensuring every impression, message and experience is built for a business outcome. Mile Marker’s client roster includes FreshPet, DoorDash, Spectrum, Webster Bank, TrueGreen, HelloFresh and Harry’s, among others.
We are a team of strategists, media experts, creatives, innovators and analysts. Over 100 Milers (our humans) strong with hybrid-offices in New York City and San Francisco.
For more information, go to www.milemarkeragency.com.
Overview
The Account Executive position is for someone with two to three years of experience on the Client Solutions team. This role supports the account lead in managing campaigns by competently and accurately managing tasks from start to finish. This position communicates with the client regularly and professionally and partners with internal teams to ensure projects are delivered on time and within budget.
Responsibilities
Client Management
- Serves as a key day-to-day contact for assigned client accounts
- Builds and maintains trusted client relationships through proactive and professional communication
- Understands clients' business goals, target audiences, and marketing objectives.
- Support team to develop meeting agendas, capture notes and provide recaps, and maintain status documents
Project Coordination
- Uses Teamwork to steward creative and performance marketing projects from briefing through final delivery
- Develop project timelines and coordinate with Creative and Creative Operations to ensure deadlines are met
- Collaborate effectively with cross-agency teams including creative, strategy, media, and studio to manage project progress
- Capture and document client feedback and communicate revisions clearly
Financial Support
- Assist with creation of estimates, scopes of work, and change orders
- Review invoices and ensure accurate billing
- Maintain invoicing logs and support on AR requests
Cross-team Collaboration
- Facilitate communication between clients and agency departments
- Ensure internal teams understand client expectations
- Participate in status meetings and client presentations and meetings as determined by account lead
- Help prioritize workloads and resolve project issues proactively
Qualifications
- 2-3 years of experience in account management or a similar role, preferably within a creative agency environment.
- Excellent communication and interpersonal skills.
- Strong organizational skills and ability to manage multiple projects simultaneously
- A proactive approach to problem-solving and the ability to work effectively in a fast-paced, deadline-driven environment
- Proficiency in Microsoft Office Suite, Google Workspace, and project management tools such as Teamwork, or similar platforms
- Ability to work collaboratively with cross-functional teams and build strong relationships
- Flexible and adaptable to change with a positive attitude and willingness to take on new challenge