Public Service Specialist - Health and Human Services (0626)

Nature of Work
Under supervision performs work of moderate difficulty in the Vital Records program; performs related work as assigned.

Please Note:

This is a limited appointment position ending 06/30/2028.

Typical Duties

Formats, composes and types correspondence and other documents from written drafts and dictating equipment on routine, complex and confidential matters

Prepares reports and maintains records

Receives, sorts, files and retrieves forms, correspondence and documents

Updates, checks, and completes records, forms and documents

Verifies discrepancies and makes corrections

Researches records and disburses information

Establishes and maintains complex filing systems

Maintains control and assures availability of files and other materials

Answers questions requiring knowledge of departmental and programmatic rules, procedures, and state law

Exercises discretion and judgment on minor administrative decisions

Processes and distributes confidential and sensitive documents

Answers and routes incoming phone calls

Works with the public to support their Vital Records needs, complete transactions, and answer inquiries regarding Vital Records processes

Essential functions of this position include but not limited to:

sitting, walking, standing, crouching, stooping, kneeling, reaching, bending and crawling for filing; working with and around others; dealing with interruptions; repetitive motion (hand/wrist/elbow/shoulder) for computer work, filing, copying etc.; vision acuity (near) for computer work and reading documents; hearing and speech for ordinary conversation; finger dexterity and touch for typing.

Minimum Qualifications
Two years' experience in performing clerical or administrative work within subject area; OR Associate's degree and one year experience in performing clerical or administrative work within subject area; OR any equivalent combination of education, training and experience which demonstrates the ability to perform the duties of the position.

Preferred Qualifications

Experienced in Microsoft Suite

Experienced in learning and navigating state software

The

ideal candidate

will be conscientious, a self-motivator, flexible, has a high emotional intelligence, and the ability to work respectfully with diverse people and cultures. The position is client-facing.

Knowledge, Skills and Abilities
Considerable knowledge of:

Business English, spelling and arithmetic, punctuation and grammar

Office practices and procedures

Skill In

Use of computer systems, Microsoft Suite, and other office machines

Report preparation

Ability To

Compose correspondence dealing with technical and complex matters

Exercise sound independent judgment on a variety of problems in accordance with established departmental policies and procedures

Prioritize, plan and carry out assignments

Work safely and support the culture of workplace safety

Establish and maintain effective working relationships with employees, other agencies and the public

Follow written and verbal instructions

Communicate effectively verbally and in writing

Coconino County is an Equal Opportunity Employer.
AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.

Employee Benefits
Coconino County offers a comprehensive employee benefits package to regular employees working 30 or more hours per week that includes:

Vacation/Annual Leave

Sick Leave

10 Holidays Per Year

Health Care Insurance

Dental Plan

Vision Plan

Group Life Insurance

Pre-Tax Deduction Plan

Sick Leave Conversion Plan

Personal Day Purchase Program

Vacation Sell Back Program

Tuition Reimbursement Program

Wellness Program

Long-Term Disability

Arizona State Retirement System

Employee Assistance Program

On-going Training Opportunities

Free bus transportation/ EcoPass bus pass

Elective Coverage

Dependent Medical, Dental, and Vision

Supplemental Life (for employees & dependents)

Flexible Spending Account

Health Savings Account

Tax-deferred investment program

Accidental and Disability Insurance

Short Term Disability

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