Sr Manager/Director, Technical Program Management

What You’ll Actually Be Doing

Drive high‑cadence Product Core Team forums and Deep‑Dive reviews to unblock technical hurdles, streamline agentic release planning, and ensure business‑critical milestones are met.
Act as a catalyst for change within Product and Technology, fostering a culture of innovation while maintaining the rigor of a world‑class SaaS delivery engine.
Enable the end‑to‑end lifecycle of the Agentforce Commerce Cloud portfolio, ensuring complex dependencies across scrum teams and divisions are seamlessly integrated.
Serve as a trusted advisor for senior‑level stakeholders, providing data‑driven insights to influence strategic decision‑making and risk mitigation.
Qualifications

10+ years of professional experience leading large‑scale enterprise product programs in a fast‑paced environment.
5+ years of Technical Program Management experience at the Manager level or above, with a proven track record of building high‑output teams.
Comprehensive understanding of the SaaS business model and Agile/Scrum software development lifecycle (SDLC) at massive scale.
Exceptional communication skills with the ability to drive consensus across a global, matrixed organization.
A related technical degree is required.
Preferred Qualifications

Foundational knowledge or training in AI frameworks and their application in enterprise software.
Professional Agile Scrum certifications such as Certified Scrum Professional – ScrumMaster (CSP‑SM) or Certified Scrum Professional – Product Owner (CSP‑PO).
Compensation and Benefits

The typical base salary range for this position is $150,100 – $273,000 annually. In select cities within the San Francisco and New York City metropolitan area, the base salary range is $180,200 – $298,400 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
Benefits include:
Time off programs
Medical, dental, vision
Mental health support
Paid parental leave
Life and disability insurance
401(k) and employee stock purchasing program
Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. At Salesforce, we believe in equality for all. We create a workplace that’s inclusive and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity or benefits.
Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at https://www.salesforcebenefits.com.
Under the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records. At Salesforce, we field equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

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