Account Specialist, MedSpa

LOCATION:

Los Angeles, CA (Hybrid in our Westwood Office: 4 days on-site; 1 day remote)

REPORTS TO:

Operations Manager

The Company:

Sunbit is a top ranked financial technology company headquartered in Los Angeles, California, revolutionizing how people manage everyday expenses with its cutting-edge Buy Now, Pay Later (BNPL) solution.

Trusted by over 30,000 locations nationwide—with a strong presence in dental practices and automotive dealerships (where more than 1 out of 2 dealerships are offering Sunbit)—Sunbit makes essential services more accessible, affordable, and convenient.

Founded in 2016, Sunbit has become the fastest, simplest, and most inclusive financing solution tailored for dental professionals. By offering flexible payment options, Sunbit empowers practices to treat more patients and ease the financial burden of care—helping people say “yes” to the services they need, when they need them.

Sunbit’s impact and innovation have been widely recognized. The company was named to the Inc. 5000 list in both 2022 and 2023, and has earned accolades such as Most Loved Workplace®, Best Point of Sale Company, and Top Fintech Startup by CB Insights. Sunbit is also featured on CB Insights' list of Unicorn Startup Companies, with a valuation of $1.1 billion. (Source: CB Insights Unicorn List )

With proven product to market fit and rapid success across thousands of merchants and millions of customers, Sunbit is expanding its Account Management team. This is a unique opportunity to join a high-performance, high-growth company that’s redefining how patients pay for care—and helping providers deliver more of it.

The Role

We are looking for a self-motivated, outgoing individual to join the Remote Activations Team. The Account Specialist will join our fast-growing team and manage SMB accounts (focusing on single stores). This role plays a key part in onboarding single stores and groups for activation day, conducting onboardings, training, and managing accounts within their first 30 days post-activation. The goal is to promote maximum usage of the product while supporting company growth (activations).

What You’ll Own:

Execute day-to-day responsibilities associated with Remote Activation Accounts

Meet weekly and monthly activation and usage targets as designated by the leadership team

Manage onboarding and activation for single store locations

Review account performance and revenue data; develop and implement strategies to increase usage and ROI

Identify gaps within processes and resolve them efficiently and in a timely manner

Ensure compliance with company standards and proceduresTake on variable, rotating duties as assigned

Requirements
What You'll Bring:

Excellent verbal & written communication and facilitation skills

Experience in leading and training accounts

Strong interpersonal skills and a proven ability to work collaboratively with others

Intelligent, go getter, ambitious, self-motivated individual who is hungry for success

Highly efficient and organized

Proven experience in putting together business plans and data analysis

Proficient in Google Suite and Salesforce

How We Pay:

We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.

We are targeting an hourly rate of $28 to $30 for this role. This role will also be granted company equity via stock options

Cultural Competencies for Success at Sunbit:

Serve others before self - Service oriented mindset

Own the impact - Take pride in effectively managing payroll on a daily basis

Connect genuinely - Effectively connect with internal stakeholders

Act fast - Respond to internal team members in a timely manner

Include always - Work closely with Accounting team and actively welcome peers within the organization

Innovate for good - Continuously help our internal team create efficient processes

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

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