Targeted Talent (Vernon)

Position Summary

The Employment Assistance Service Worker (EAS) reports directly to the Executive Director and is part of the program manager's team. The EAS is responsible for all aspects of career development services including needs determination, employment consultations, assessments, labour market research, and active case management with a team of professionals employed by OTDC.
Case management will consist of continuous follow-up with clients to review and/or revise action plans, as well as conduct appropriate referrals to agencies, employers, and resources. The tracking of client interventions and progress will be done through regular updates on the Accountability and Resource Management System (ARMS), a web‑based client data base system. The EAS will periodically deliver customized short‑term employment‑related workshops. The EAS is responsible for familiarizing itself with, implementing, and adhering to all requirements of the Service Level Agreement on the protection of personal information of clients.
Core Requirements

Career Development Practitioner Certification is preferred
Recent, related experience of three years or more, or an equivalent combination of education, training, and experience
Comfortable using Microsoft Word, Excel, Access, Internet, and Email
Labour Market Research Skills and Experience
Proficient in application of a variety of employability and educational assessment tools to meet the broad range of Aboriginal client profiles
Job Club certificate or successful experience in delivering job search strategies and career decision‑making workshops
Understanding of, and adherence to, the Canadian Standards and Guidelines for Career Development Practitioner's Code of Ethics
Other Qualifications

Knowledge and understanding of First Nations employment barriers, concerns, and issues
Ability to work well individually or, as part of a dynamic team of professionals
Proven ability to supervise and monitor participants’ progress
Solid written and verbal communication skills
Excellent networking skills
Conflict resolution, time management skills, and initiative
Willing and able to travel, as required
Other Employment Requirements

The EAS will provide written quarterly and annual activity reports
Attend EAS Worker meetings as required
Have a valid Class 5 BC Driver’s license, reliable transportation, and ability to travel between employment offices and/or within the OTDC Service Area as required
Must pass a criminal record check
Performance Criteria

Completed tasks relative to any, or all, of the above duties and responsibilities, measured in terms of:

Production of outputs (Quantity, Quality, and Timeliness)
Knowledge of the Job
Work Attitude
Interpersonal working relationship

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