Digital Marketing Coordinator

Overview Reporting to the Manager of Email Marketing, the Marketing Coordinator works primarily on the email marketing team and drives the J.Crew business. This person assists in deploying daily emails, SMS, and Push Notifications, ensuring accuracy of all outgoing communication, and reporting on performance.Responsibilities Set up, QA, and deploy email, SMS, and push campaigns for J.Crew businessAnalyze and report email campaign performance with quantitative and qualitative data to drive channel performanceSupport segmentation and personalization strategies to optimize content at the customer levelCreate and build audience segmentsDeliver against revenue, key business KPIs and goalsAssist in reporting creative performance to the creative marketing team to inform email, SMS, and push content strategyPartner with Production, Creative, Email Operations, Planning, and Site Merchandising teams to drive the email, SMS and push channel strategyHandle ad hoc tasks for the broader marketing organization as neededManage the status of email, SMS, and push sends to ensure timely deliveryCompile and maintain competitor contentQualifications 1–2 years of related experience in email marketingStrong analytical skills; proficiency in Microsoft Excel and Google AnalyticsExperience with a major ESP (e.g., Oracle, Salesforce, Adobe)Very strong communication and teamwork skillsHigh level of organization with attention to detailSelf‑starter who exhibits curiosityAbility to prioritize multiple objectives in a fast‑paced, changing environmentResilience under high‑pressure situationsAptitude to think strategically but act tacticallyConfidence in project management and presentation skillsBenefits & Compensation Health & well‑being: medical, dental, prescription, vision insurance, family planning support, fitness discounts, etc.Associate discount across J.Crew brandsSummer Fridays: office closes at 1:00PM every Friday during summer monthsCommunity impact through philanthropic efforts and the J.Crew Cares ProgramWinter break at the end of December for eligible full‑time associates at the Home OfficeHourly range: $22.98 – $26.49 with potential bonus and competitive benefitsEEO Statement JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation, or any other basis protected under applicable law.#J-18808-Ljbffr