Inside Sales Associate - Industrial Distribution

Western Integrated Technologies (WIT), a SunSource company, is an industry leading fluid power distributor and manufacturer, serving hundreds of customers worldwide. WIT is one of the largest Parker Distributors in North America, providing customers with hydraulic and pneumatic solutions. www.westernintech.com

Inside Sales Representatives are the principal point of contact between a business and its customers. Sales reps ensure current customers have the right products and services, identify new markets and customer leads, and pitch prospective customers. In many ways the face of the company, sales representatives may do everything from answering phones to monitoring the competition, all while maintaining good customer relations and pursuing new sales opportunities.

Essential Functions

Develops and maintains relationships with potential and existing customers

Identifies and locates new customers through a variety of methods including networking and cold calls

Applies knowledge of the field and product features to match products to the needs of customers

Answers inquiries from clients concerning products, their uses, and the industry at large

Provides information, quotes, and other bid specifications to customers

Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders

Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency

Periodically prepares and reports results, status of accounts and leads to manager

Ability to handle multiple projects at once

Assist customers at the counter in a positive and professional manner

Performs other duties as assigned

Experience, Education and Skills

High School Diploma or GED is required

2+ years of experience in Customer Service

Fluid Power experience a plus

Proficient in Microsoft office (Word, Excel, Office 365, PDF, PowerPoint)

Familiar with common office equipment (Printers, Copier, Fax, etc.)

Excellent Customer Service Skills

Self-starter who works well independently

Ability to prioritize given task and work efficiently towards completing themDetail‑orientated and exceptional organizational skills

Strong problem solver and analytical thinker

Excellent written and verbal communication skills

Workday is a standard 8 hours and is spent in an office setting, sitting for extended periods of time.

We are an Equal Employment Opportunity Employer M/F/V/D. WE PARTICIPATE IN E-Verify. If you are an individual with a disability and require an accommodation to complete the application process, please contact recruiting@sunsrce.com to request reasonable accommodation. Only requests for accommodations in the application process will be returned. Sun-Source | Privacy Policy #witassc

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