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Account Specialist

Virtual Vocations Inc · New York, NY, USA ·

Job type:
Full Time

Supporting the GPC Customer Care Team remotely, the full-time Account Specialist will manage order fulfillment, maintain customer relationships, and ensure compliance with internal processes while collaborating across various departments.
Key responsibilities

Execute the order fulfillment process, including order booking, delivery monitoring, and return processing
Build and maintain strong relationships with internal and external customers, ensuring timely communication and reporting
Participate in strategic project initiatives and ensure compliance with Sarbanes-Oxley requirements

Required qualifications

Associate's degree in Business or related field required; Bachelor's degree preferred
1-3 years of experience in a business/office environment, preferably in Consumer-Packaged Goods
SAP and EDI experience preferred
Customer Service and Order Management experience preferred
Ability to multi-task and adapt to change in a fast-paced environment