Affiliate Marketing Specialist

Shared Services Office, 5330 S. Durango Drive, Suite 100, Las Vegas, NV 89113, USA

Description
You know how to turn a warm lead into a booked appointment — and you do it fast. Goettl's AI-assisted sales model has already done the heavy lifting. We need the right person to step in and close.

The Role
The Affiliate Marketing Specialist is the live conversion layer in Goettl's sales operation. You'll monitor affiliate lead channels in real time — Angi, HomeAdvisor, Thumbtack, Modernize, and others — picking up warm leads handed off from automated AI channels and converting them into booked service appointments. Unlike cold outreach, this role works primarily with contacts that have already been engaged. You pick up where the automation leaves off and get the job booked.

This position is based in our Shared Services office in SW Las Vegas and supports markets across AZ, NV, and TX.

What You'll Do

Monitor and respond to affiliate form fills, inbound calls, emails, and chats in real time

Receive and act on warm leads handed off from Avoca AI and Chiirp automated channels

Qualify leads by job type, location, and scope — then guide them to a booked appointment

Follow up on unbooked leads promptly to recover missed opportunities

Contact customers via phone, email, and SMS for lead nurturing and appointment confirmation

Log and update all interactions in CRM (Salesforce, HubSpot, ServiceTitan) with complete accuracy

Track your own conversion metrics weekly and flag lead quality issues to the team

Coordinate warm hand-offs to Sales and Customer Experience teams as needed

Maintain a target booking conversion rate of 30%+ from AI-qualified leads

What You Bring

1+ year in lead intake, inside sales, or customer service

Strong phone presence and written communication across phone, email, and SMS

Comfort working within AI-assisted workflows — able to recognize handoff signals and take over seamlessly

CRM proficiency and attention to detail in data entry and lead tracking

Ability to manage multiple active conversations and channels at once

High school diploma or equivalent; committed and progressive work history

Able to pass background check and drug screen

Preferred

Home services experience (HVAC, plumbing, electrical, or similar)

Experience with affiliate marketing or warm lead conversion

Familiarity with Avoca, Chiirp, Podium, or similar AI messaging platforms

Experience with Five9 or VCC contact center platforms

Why Goettl

$18 - $22/hour + monthly performance bonuses

Medical, Dental, Vision, and Company-Paid Life Insurance

401(k) match

Paid time off + paid training

Year-round work — no seasonal slowdowns

Clear career growth paths and leadership opportunities

Apply now. We move fast for the right people.

We Do Things The Right Way, Not The Easy Way.®

Goettl is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, sex, national origin, age, disability, or any other status protected by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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