The Senior Sales Manager is responsible for driving revenue growth through strategic sales efforts, account management, and business development. This role focuses on generating group, corporate, and/or transient business while maintaining strong relationships with existing clients. The Senior Sales Manager plays a key role in achieving hotel revenue goals and supporting overall market share growth.
Key Responsibilities
Revenue Generation & Sales Strategy
Proactively solicit new business through prospecting, networking, and client outreach
Manage and grow a portfolio of key accounts to maximize revenue opportunities
Identify and pursue group, corporate, and negotiated rate business
Participate in the development and execution of the hotel’s sales and marketing plan
Achieve and exceed monthly, quarterly, and annual sales goals
Account Management
Maintain strong relationships with existing clients to ensure repeat business
Conduct outside sales calls, site visits, and client presentationsRespond to RFPs, leads, and inquiries in a timely and professional manner
Negotiate contracts, pricing, and terms in alignment with hotel strategy
Market Intelligence & Reporting
Analyze market trends, competitive set activity, and demand patterns
Utilize tools such as STR reports, CRM systems, and brand resources
Provide regular sales activity reports, forecasts, and pipeline updates
Collaboration & Leadership
Work closely with revenue management to optimize pricing and inventory strategies
Partner with operations teams (front office, F&B, events) to ensure successful execution of business
Support and mentor junior sales team members when applicable
Participate in sales meetings, training, and brand initiatives
Qualifications
Minimum 3–5 years of hotel sales experience, preferably in a full-service hotel
Proven track record of meeting or exceeding revenue goals
Strong knowledge of group, corporate, and/or transient sales segments
Experience with CRM systems (e.g., Delphi, Salesforce, or brand-specific systems)
Excellent communication, negotiation, and presentation skills
Ability to work independently and manage multiple priorities
Preferred Qualifications
Experience with Hilton, Marriott International, or similar brand systems
Familiarity with STR reports and revenue management concepts
Local market knowledge and established client relationships
Benefits
Medical, Dental, Vision
Voluntary Life Insurance, Voluntary Long-Term Disability
401k Plan
Paid Time Off
7 Paid Holidays
Go Hilton travel program: 100 nights of discounted travel
Complementary Lunch or Dinner every work day
We're anequal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. In accordance with New York State’s Pay Transparency Law (New York State Labor Law Section 194-b) which requires private employers with four (4) or more employees to include a range of pay for all advertised jobs, promotion, or transfer opportunities. This position pays between $70,000 and $75,000 annually, dependent on experience.
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Senior Sales Manager - Hotel Sales
DoubleTree by Hilton Rochester · Brighton Beach, NY, USA ·
- Job type:
- Full Time