Marketing Executive

Position
Linkage Marketing Coordinator

– Sales & Marketing team at Hyatt Vacation Club at Kaanapali Beach, Lahaina, HI.

Compensation
Hourly Rate: $16.00 per hour with production pay. Annual pay range (base wages + production pay) $34,796 to $127,018. UNCAPPED commission & bonuses.

Sign‑On Bonus
Up to $2,000 sign‑on bonus potential:

$1,000 after 45 days and $1,000 after six months for 1 year of timeshare experience.

$500 after 45 days and $500 after six months for no timeshare experience.

Additional terms and conditions apply.

Schedule
Hours: 7 am – 8 pm with typical shifts of 7 am – 1:30 pm and 1:30 pm – 8 pm. Rotating shifts, 5 days per week, with weekend work required. Subject to business needs.

Benefits

Uncapped earning potential (wages, monthly incentives, annual bonuses, contests)

Medical/Dental/Vision/401K opportunities

Travel discounts

Credit Union Membership

Tuition Reimbursement

Professional Counseling & Family Support

Growth and Development Opportunities

Responsibilities

Engage with hotel guests at desk locations and provide elevated customer service.

Schedule sales presentations and manage customer expectations.

Deliver high‑level service to exceed sales presentation and volume production goals.

Ensure all guests attending a sales presentation meet eligibility requirements and are open to learning more.

Use persuasive techniques to maximize revenue while maintaining guest loyalty.

Guest Experience and Company Standards

Welcome and greet guests; anticipate and address their needs.

Interact with colleagues and guests professionally and promptly.

Contribute to team goals.

Always follow company policies and safety procedures.

Qualifications

Highly motivated with sales or customer service experience.

Enjoy interacting with guests in person or by phone.

Available to work a flexible schedule, including weekends and holidays.

Concierge and/or sales experience preferred.

Background and drug screening may be required per state and local regulations.

Physical requirements: reach overhead and below knees; perform bending, twisting, pulling, and stooping; stand, sit, or walk for extended periods.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

This position is at a location where Hyatt is not the employer. The employer of individuals working at this hotel may be a third‑party management company that is responsible for all employment benefits and obligations at this location.

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