Job Administration/Production Control Technician

Job Administration/Production Control Technician
The Financial Information Services Agency (FISA) has a vacancy for the role reporting to the night Shift Supervisor. The position is responsible for monitoring job flows controlled by the CA Workload Automation DE (dSeries) scheduling system. Jobs run on z/OS mainframe, UNIX, or PeopleSoft servers. The technician must respond quickly to job failures, determine the cause, and contact the appropriate on‑call staff for remediation. The candidate will occasionally migrate software to production or test environments. Additional duties include documenting problems, setting up job flow dependencies, and executing/troubleshooting test flows.

Preferred Skills

Extensive experience in Production Control with mainframe or mid‑range computers

Experience troubleshooting JCL errors and using GDGs, File‑AID, IDCAMS

Knowledge of CA Workload Automation DE or similar scheduling package

Knowledge of z/OS JCL and TSO/ISPF

Experience with mainframe compile, link, and bind procedures

Familiarity with file transfer protocols (FTPS, Connect:Direct)

Strong communication, interpersonal, organizational, and analytical skills with understanding of SDLC methodologies

Knowledge of IMS, D82, UNIX, PUTTY, WinSCP

Familiarity with Rational Tools (ClearQuest, ClearCase) and MS Word/Excel

Knowledge of PeopleSoft People Tools (Process Monitor)

Experience

3‑5 years of related scheduling experience with a Windows‑based scheduling system

5 years of experience escalating and documenting critical job failures and schedule problems

5 years of hands‑on work executing and troubleshooting scheduler, batch processes, and cycle flows

Hours and Shift
This position is a 3‑day work week, consecutive days, from 7:30 a.m. until 8:00 p.m. including weekends and holidays. Days worked rotate on a predetermined schedule (4 weeks Mon‑Wed then 4 weeks Thu‑Sat).

Benefits
The City of New York offers a comprehensive set of benefits and programs, including health insurance, pension plan, Deferred Compensation Plan (457, 401K, Roth IRA), pre‑tax commuter benefit program, pre‑tax Flexible Spending Accounts, prescription drug coverage, dental and vision benefits, and more through District Council 37 – Local 2627 union.

Qualifications

Baccalaureate degree in computer science, engineering, or related field and four years of full‑time experience in information technology service management, process management, or operations.

Baccalaureate degree and eight years of full‑time experience in the same areas.

Education and/or experience equivalent to options 1 or 2.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or characteristic.

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