Sales Coordinator

Job Description
We are seeking a

highly engaging, customer-focused

individual to join our dynamic

sales team

as a driven

Sales Coordinator . The ideal candidate will have a proven track record of delivering

exceptional service , a willingness to learn, and the ability to lead by example. This role requires professionalism, courtesy, and a commitment to support both guests and team members. The

Sales Coordinator

plays a vital role in supporting our high performing

Sales Team , ensuring they have the tools, resources, and supplies necessary to provide industry-leading service. This position is key in

enhancing guest interactions , building anticipation for their upcoming visit, and providing accurate information about the

resort and special events

during their stay. If you have

hotel or resort experience

and enjoy engaging with people from all over the world, and thrive on creating surprise and delight connections, we want you!

Duties and Responsibilities

Answer incoming phone calls, qualify inquiries, and schedule calls with the Sales & Catering Sales Managers.

Run daily reports including CWOP, CTAC, CI29, etc.

Respond to general inquiries and send informational packages.

Build leads, create contracts, support sales activities with guests directly.

Create monthly recaps of leads and updates.

Assemble Sales & Catering sales kits and maintain supply inventory.

Manage inventory of events, sales blitz, holiday themes, etc.

Manage office supplies and place orders as needed.

Update the Sales System with actuals after event completion.

Send out thank-you cards/emails to clients and guests.

Inventory and keep PARS on all office supplies, equipment, etc.

What We’re Looking For

Strong organizational skills and attention to detail.

Ability to multi-task and handle multiple personalities.

Exceptional customer service experience.

Proficiency in Microsoft Word, Excel, and Outlook.

A desire to help others and contribute to a dynamic team.

1 year of experience in a full-service hotel/resort preferred.

Experience with F/O, FSPMS, CI/TY.

Full availability including nights, weekends and holidays. Schedule may alter according to business demands.

Physical Requirements

Majority of tasks are performed indoors at a desk.

Ability to sit for up to 8 hours per day.

Occasional lifting of up to 20 lbs.

Requires grasping, writing, standing, walking, bending, climbing, listening, hearing, and visual acuity.

Extended viewing of computer monitors, typically 7-8 hours per day.

In the United States, we are proud to be an Equal Opportunity Employer – veterans/disability. Qualified applicants will be considered without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status, or any other basis prohibited by federal, state, or local law. Job applicants with disabilities who need assistance or accommodation in order to apply for a position (or their representative) should contact the People department directly at your preferred location.

Compensation
$24.00 – $25.00

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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