Contents Manager

Benefits:

401(k)

401(k) matching

Bonus based on performance

Company parties

Competitive salary

Free uniforms

Opportunity for advancement

Paid time off

Training & development

Position Summary:
At SERVPRO®, we help people recover after fire, water, and mold damage. We are expanding our Contents Division and seek a motivated, organized, hands‑on leader to manage and grow contents operations, including pack‑outs, inventory management, cleaning, storage, and pack‑back services. The ideal candidate enjoys leading teams, solving problems, and helping customers during difficult situations.

Primary Responsibilities:

Manage contents restoration projects from start to finish

Coordinate pack‑outs, inventory, cleaning, storage, and pack‑back operations

Schedule crews, vehicles, and daily production activities

Lead, train, and develop Contents Technicians

Maintain organization and workflow within the contents warehouse

Ensure accurate inventory tracking and project documentation

Communicate with customers, adjusters, vendors, and internal teams

Monitor job quality, timelines, and customer satisfaction

Assist with estimating and project coordination

Maintain equipment, supplies, and operational readiness

Help improve systems, efficiency, and overall division growth

Qualifications:

Experience in restoration, moving/storage, warehouse operations, logistics, cleaning, or project management

Leadership or supervisory experience preferred

Strong organizational and communication skills

Ability to manage multiple projects and priorities simultaneously

Comfortable working in both warehouse and field environments

Valid driver’s license required

IICRC certifications are a plus, but not required

Ability to lift 50 lbs and work in active environments as needed

What We Offer:

Competitive compensation: $20.00 - $28.00 per hour

Paid training and professional development

Advancement opportunities within a growing division

Team‑oriented work environment

Opportunity to make a meaningful impact helping customers recover after disasters

Company‑supported certifications and continuing education

Overtime opportunities during peak demand periods

Bonus potential tied to division growth and profitability

All employees of a SERVPRO® Franchise are hired, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise.

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