Contents Manager

Contents Manager

SERVPRO of Adamstown, Mohnton is hiring a Contents Manager! We help people recover after fire, water, and mold damage

and we're growing our Contents Division to better serve our customers and community. We are looking for a motivated, organized, and hands-on leader to manage & help build our contents operations, including pack-outs, inventory management, cleaning, storage, and pack-back services. This position is ideal for someone who enjoys leading teams, solving problems, staying organized, and helping people during difficult situations. If you thrive in a fast-paced environment and want the opportunity to help build and lead a growing division within a respected restoration company, we'd love to talk with you.
Position Summary

The Contents Manager oversees daily contents operations and ensures projects are completed efficiently, professionally, and according to SERVPRO standards. This role combines leadership, operations management, customer service, warehouse organization, and project coordination. The ideal candidate is detail-oriented, team-focused, dependable, and capable of balancing field operations with warehouse workflows and administrative responsibilities.
Primary Responsibilities

Manage contents restoration projects from start to finish
Coordinate pack-outs, inventory, cleaning, storage, and pack-back operations
Schedule crews, vehicles, and daily production activities
Lead, train, and develop Contents Technicians
Maintain organization and workflow within the contents warehouse
Ensure accurate inventory tracking and project documentation
Communicate with customers, adjusters, vendors, and internal teams
Monitor job quality, timelines, and customer satisfaction
Assist with estimating and project coordination
Maintain equipment, supplies, and operational readiness
Help improve systems, efficiency, and overall division growth
Qualifications

Experience in restoration, moving/storage, warehouse operations, logistics, cleaning, or project management
Leadership or supervisory experience preferred
Strong organizational and communication skills
Ability to manage multiple projects and priorities simultaneously
Comfortable working in both warehouse and field environments
Valid driver's license required
IICRC certifications are a plus, but not required
Ability to lift 50 lbs and work in active environments as needed
What We Offer

Competitive compensation based on experience
Paid training and professional development
Advancement opportunities within a growing division
Team-oriented work environment
Opportunity to make a meaningful impact helping customers recover after disasters
Company-supported certifications and continuing education
Overtime opportunities during peak demand periods
Bonus potential tied to division growth/profitability
At SERVPRO, our mission is to make fire and water damage "Like it never even happened." Apply today to join our growing team. Compensation: $20.00 - $28.00 per hour