Working remotely in a full-time capacity, the Program Coordinator will execute optimized retention marketing strategies for large brands, collaborating with the Customer Success Management team to drive growth through SMS and email initiatives.
Key responsibilities
Deliver Attentive service offerings to drive customer value through onboarding and recurring engagements
Leverage platform expertise to design and build marketing tools, campaigns, and reports within the Attentive UI
Execute and support cross-channel marketing initiatives, ensuring alignment with customer marketing goals
Required qualifications
1-2 years of customer-facing experience in a Customer Success, Support, or Agency role
Prior experience with SaaS or E-Commerce platforms preferred
Familiarity with email marketing execution, including campaigns and automated journeys
Understanding of key metrics relevant to customer success, such as List Growth and Revenue
Detail-oriented with strong organizational and time management skills
Program Coordinator
Virtual Vocations Inc · New York, NY, USA ·
- Job type:
- Full Time