QA Lead: Elevate Customer Experience & Compliance

ViaPlus in Corona, CA is seeking a QA Lead responsible for ensuring every customer interaction meets high standards of service and compliance. You will evaluate customer-agent engagements and provide insights to drive satisfaction and reduce operational errors.
The ideal candidate is detail-oriented, possesses strong communication skills, and has a passion for enhancing customer experiences. A high school diploma or GED is required, and experience in a QA role is preferred.

#J-18808-Ljbffr