VoC Insights Manager: Elevating Student Experience

Allen online seeks a Voice of Customer (VoC) Assistant Manager to enhance student experiences through data-driven insights. This position involves designing and executing surveys, and analyzing feedback to support both product and academic improvements.
The ideal candidate has a Bachelor's/Master’s degree in a relevant field and over 3 years of experience in customer insights, preferably within the education or ed-tech sector. Strong analytical and communication skills are crucial in this role.

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