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Senior Living Sales Consultant

Resort Lifestyle Communities · Manlius, NY, USA ·

Pay:
50.000 - 70.000
Job type:
Full Time

Overview

Grow with Purpose. Build Relationships. Sustain a Thriving Community.

At Resort Lifestyle Communities (RLC) – Towne Center Retirement, we are seeking a relationship‑driven, consultative sales professional who is passionate about connecting with people, guiding important life decisions, and helping a community grow and thrive. This role is ideal for someone who can thoughtfully drive occupancy forward while building a strong foundation for long-term success, including maintaining high occupancy and developing a healthy waitlist.

Your Focus
Growing occupancy toward and within the 95–100% range

Creating sustainable demand through a strong prospect pipeline and waitlist

Delivering a personalized, relationship-first sales experience

Building meaningful connections with prospects, families, and local partners

What You’ll Do
Drive & Sustain Occupancy Growth

Execute a strategic sales and marketing plan to increase and stabilize occupancy

Balance near-term move-ins with long-term pipeline and waitlist development

Maintain consistent, thoughtful follow-up with prospects based on readiness and timing

Keep CRM accurate and up to date to reflect relationship progress and next steps

Deliver a Consultative, Relationship-Focused Experience

Conduct welcoming, personalized tours that focus on lifestyle fit and individual needs

Build trust with seniors and their families through empathy, patience, and understanding

Guide prospects through decision-making at a pace that feels comfortable and informed

Build & Nurture Lead Sources

Develop lasting relationships with referral partners, including:

Senior living professionals

Community organizations

Local influencers and service providers

Participate in outreach, events, and networking to create consistent, high-quality interest

Cultivate future residents early to develop a strong waitlist

Contribute to Ongoing Success

Monitor key metrics such as occupancy trends, pipeline health, and conversion timelines

Partner with leadership to adjust strategies based on community needs

Provide consistent updates on prospect engagement, outreach efforts, and opportunities

What We’re Looking For (REQUIRED)

This role is best suited for someone who thrives in a relationship-first environment while still understanding how to move prospects forward with intention.

2+ years of relationship‑driven, consultative sales experience

Demonstrated ability to:

Grow or maintain occupancy

Manage a sales pipeline with consistent follow-up

Build trust with clients through longer decision cycles

Key Skills & Strengths
Strong relationship builder with a thoughtful, consultative approach

Ability to balance patience with forward momentum

High emotional intelligence when working with seniors and families

Organized and consistent with CRM and follow-up practices

Comfortable with outreach and engagement, with a focus on quality over volume

Work Requirements
Tuesday–Saturday schedule, with occasional evenings and events

Reliable transportation for outreach and community engagement

Ability to stay active while conducting tours and interacting throughout the day

Benefits For Full-Time Employees
Competitive compensation and benefits

Access your pay anytime

$341 benefit stipend per pay period to apply toward:

Health, Dental, Vision

Life Insurance

Short- & Long-Term Disability

HSA, FSA, LSA

Accident & Hospital Indemnity

Legal & Identity Theft Protection

Paid Time Off

401(k) with employer match

Apply today and our Talent Acquisition Team will be in touch soon.

EOE/ADA

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