Derivatives Client Service Manager

Job Summary

Pay: $48.44 per hour

Shift: Monday – Friday, 8:00 AM – 5:00 PM (Hybrid – 3 days onsite, 2 days WFH)

Assignment Length: 6 months

Responsibilities for a Client Relationship Manager include but are not limited to

Serve as the primary point of contact for institutional clients, providing client support, trade/position management, and relationship management across futures, options, and derivatives

Act as a subject matter expert handling client inquiries related to trades, lifecycle events, reporting, commission, and product offerings

Manage client escalations and issue resolution, coordinating internally across teams to deliver timely and effective solutions

Drive client engagement and strategy through regular meetings, reporting, and collaboration with internal stakeholders to improve processes and promote self‑service tools

Qualifications for a Client Relationship Manager

Strong communication, leadership, and client‑facing skills with the ability to manage relationships in a fast‑paced, high‑volume environment

Experience with futures, options, derivatives clearing, and global markets, including knowledge of margin processes and industry regulations

Proficiency in Microsoft Excel, Word, and PowerPoint, with experience using systems such as GMI and other clearing platforms

Ability to multitask, take ownership, assess risk, and work independently, while driving innovation and process improvement in a collaborative environment

Benefits

Weekly paycheck

Dedicated Onboarding Specialist & Recruiter

Access to Adecco’s Aspire Academy (https://www.adecco.com/en-us/employers/about-us/programs-partnerships/aspire-academy) with thousands of free upskilling courses

Pay Details: $48.44 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short‑term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

Massachusetts Candidates Only
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

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