People & Culture Coordinator (626) (Richmond)

People & Culture Coordinator

Working at Trail Appliances means joining an entrepreneurial‑minded, driven team dedicated to delivering an exceptional customer experience. Trail Appliances is the leading independent appliance retailer in Western Canada. We’re a fast‑growing company with over 500 employees in British Columbia, spread out over 10 showrooms, 3 outlet centres, 3 distribution centres, and 4 offices in BC’s major markets. Join our team of trailblazers!
Core Values

Integrity – We do what’s right, even when no one is looking.
Improvement – We do it well. Then we do it better.
Caring – We put ourselves in others’ shoes.
Authenticity – We like people, not pretense.
Determination – We kick down walls.
What You’ll Be Doing

Partner with supply chain and logistics leaders to support HR initiatives in a fast‑paced operational workplace, ensuring alignment with workforce demands.
Support labour relations practices and applying best practices in employee and workplace relations.
Craft and manage People & Culture documentation (offers, promotions, terminations, etc.) with accuracy and care.
Recruitment: posting, sourcing, screening, coordinating interviews, and communicating with candidates.
Support employee relations, including coaching, documentation, and termination processes.
Coordinate seamless onboarding experiences for new hires and smooth offboarding for departing team members.
Drive employee engagement through events, recognition programs, and culture‑building initiatives.
Assist with performance review cycles, quarterly check‑ins, and year‑end evaluations.
Participate in conflict resolution and workplace investigations with professionalism and discretion.
Research and help implement People & Culture policies, programs, and best practices.
Support compensation reviews and maintain up‑to‑date market data.
Prepare People & Culture reports and metrics to inform decision‑making.
Administer employee service awards and recognition programs.
What You Bring

3+ years of experience in People & Culture or a related role.
Strong Microsoft Office skills and comfort with HRIS platforms.
Proven recruitment experience and excellent communication skills.
Exceptional organizational skills and attention to detail.
Ability to manage multiple priorities and meet deadlines with a positive attitude.
Discretion and integrity when handling sensitive information.
A collaborative spirit and a passion for supporting others.
Bonus Points If You…

Hold a degree related to People & Culture or a CPHR designation.
Have experience in employee‑centric organizations.
Are a self‑starter who thrives on juggling multiple projects.
Bring strong analytical and problem‑solving skills.
Have access to a vehicle for occasional travel.
Why You’ll Love Working at Trail

Extended health benefits.
Performance‑based merit increases.
Generous employee discounts.
Gym membership discounts.
Professional development programs.
Employee recognition and volunteer programs.
Fun company events and a supportive team culture.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

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