Account Manager, Adult Learner Recruitment

Account Manager, Adult Learner Recruitment
The Account Manager role works with our partners and internal teams to execute partner direct marketing strategies for student recruitment initiatives and supports the Strategic Leader, decision maker for partner account teams. Primarily, the Account Manager supports partner relationships in collaboration with and mentorship from the Strategic Leader and performs day‑to‑day coordination and administration of activities and initiatives in support of partner’s goals, resources, and timeline. As a contact for assigned accounts, the position communicates with partners over email and regular partnership meetings on campaign execution and performance. The Account Manager ensures internal team members have the applicable partnership information, including programmatic details, creative preferences, and institutional goals needed to execute campaigns. This role is a critical partner team member and department member, supporting the Strategic Leader on the achievement of both partner and company goals and objectives.

This position may be based in Richmond, VA or Washington, DC.

Primary Responsibilities

Develop and cultivate relationships with partners in collaboration with Strategic Leader (SL) that will include the following functions:

Assist in preparation and leading meetings and conference calls with partners

Participate in partner presentation of the deliverables

Present and lead partners to solid direct marketing strategies within the array of Enrollment Services

Collaborate with internal departments and oversee execution of direct marketing campaigns, including creative content, audience strategy, and partner reporting/analysis

Develop understanding of partner goals and communicate goals to internal account team

Own and execute administrative tasks daily in support of partner marketing campaigns; coordinate and schedule meetings

Basic Qualifications

Bachelor's degree in Marketing, Advertising, Public Relations, Business Administration or related field

2+ years supporting partner relationships

Proven ability to develop and maintain understanding of partners' culture, strategy, and goals

Ability to communicate with partners and internal teams on a daily basis in a professional and effective manner

Effective interpersonal and teamwork skills

Detail-oriented with superb organizational skills

Strong work ethic and stellar partner service with desire to add value to partner-company relationships

Proficient PC skills

Willingness to travel 15-20%

Ideal Qualifications

Direct marketing and partner relationships experience

Higher education industry experience

Experience with partner relationship management and/or project management and related systems

Desire for professional growth and upward mobility within a growing company

Graduate admissions experience preferred

Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration.

Compensation
The anticipated starting salary range for this role is $55,000 - $62,000 per year. Actual salary varies due to factors that may include but not be limited to relevant experience, skills, and location. At EAB, it is not typical for an individual to be hired at or near the top of the starting salary range for their role.

This hire will additionally be eligible for discretionary bonus or incentive compensation. Variable compensation may depend on various factors, including, without limitation, individual and organizational performance.

Benefits

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package.

Medical, dental, and vision insurance plans; dependents and domestic partners eligible

20+ days of PTO annually, in addition to paid firm and floating holidays

Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)

401(k) retirement savings plan with annual discretionary company matching contribution

Health savings account, healthcare and dependent care flexible spending account, and pre‑tax commuter plans

Employee assistance program with counseling services and resources available to all employees and immediate family

Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation

Gender affirming care coverage

Fertility treatment coverage and adoption or surrogacy assistance

Paid parental leave with phase back to work program for birthing and non-birthing parents

Access to milk shipping service to support nursing employees during business travel

Discounted pet health insurance coverage for dog and cat family members

Company-provided life, AD&D, and disability insurance

Financial wellness resources and membership in a robust employee discount program

Access to employee resource groups, merit‑based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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