Inside Sales Account Manager

Join a high-performing team that is revolutionizing the wire and cable industry!

Agave Wire is looking for a motivated, detail-oriented, and customer-focused individual to join our team as an Account Manager. This is an excellent opportunity for someone who enjoys working with people, providing exceptional service, and strategic account management. As a key member of our sales team, you will be responsible for ensuring that every customer receives top-notch support and assistance, fostering strong relationships with clients, and contributing to the overall success of the company.

WHAT we need you to do.
Address customer inquiries for product information and pricing
Route customers to appropriate sales contact
Enter sales orders in company's order entry system
Respond to incoming calls and emails received in the general company inbox
Work withcompany'scross-functional resources (market managers, accounting, operations, and marketing) as needed
Createproduct quotesand pricing management
Design and execute strategic sales initiatives
Investigate and troubleshoot customer service issues
Educatecustomers on product features and benefits
Provide sales support as needed including making outbound phone calls
Assist with administrative duties as needed
Other job duties as assigned
WHAT you need to possess.

High school diploma or equivalent (Associate's or Bachelor'sdegree is a plus).
4+years of experience in customer service or a related field.
Sound problem solving, decision-making, and interpersonal skills.
Detail oriented with excellent planning and organization skills with the ability to prioritize.
Ability to work in a team environment.
Strong communication skills, both verbal and written.
Excellent problem-solving skills and attention to detail.
Ability to manage multiple tasks and prioritize effectively.
Proficientin Microsoft Office
WHY you will want to join the Agave Wire team.

Excellent medical, dental and vision coverage
We invest in you with our 401K match!
Great Place to Work-Certified

Agave Wire is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and/or expression, age, national origin, genetic information, disability, veteran status, or any other characteristic protected by federal, state, or local law. Successful candidates will be required to successfully pass drug screening and background checks.