Sales and Marketing Coordinator

Benefits

Fun and Exciting Work Environment

Culture & Community - engaging team events, monthly team recognition

401k, Roth IRA

Financial Security - competitive salary, incentive bonus structure

Generous Paid Time Off Policies

Work-Life Balance - Flexible working schedule

Paid Parental Leave

Health & Wellbeing - company sponsored health and vision insurance

Professional Development

Role Purpose
The role of a Sales and Marketing Manager is specifically tailored to attract and retain guests, increase revenue, and promote the unique experiences offered. The Sales and Marketing Manager will spend 60% of their time working on sales initiatives and 40% of their time working on various marketing campaigns.

Key Responsibilities

Strategic and Financial Management

Conduct market research to understand industry trends, customer needs, and competitive landscape. Identify new market opportunities and potential areas for expansion.

Develop comprehensive sales and marketing strategies that align with the company's goals and objectives.

Assist in developing and maintaining a sale and marketing budget.

Allocate resources efficiently to various sales and marketing initiatives.

Ensure optimal use of the budget to maximize return on investment (ROI).

Operational Management

Develop and maintain a strong brand identity and ensure consistent messaging across all marketing
channels.

Implement SEO, social media, email marketing, and content marketing strategies to drive online
engagement.

Manage the sales pipeline and ensure effective lead generation and conversion strategies.

Develop and maintain sales documentation, including proposals, contracts, and agreements.

Negotiate contracts and agreements to ensure favorable terms and conditions.

Monitor sales metrics and performance, providing regular reports and insights to senior management.

Oversee the creation and distribution of marketing materials, including brochures, advertisements, and digital content

Staff Management

Ensure the marketing and sales team has access to the necessary tools, technology, and resources to perform their duties effectively.

Manage the marketing budget for team resources and training.

Customer Service

Serve as a point of contact for clients, providing assistance and support throughout the booking
process.

Communicate with clients to confirm details, address inquiries or concerns, and provide updates
on the status of bookings.

Build and maintain positive relationships with clients to encourage repeat business and referrals.

Education & Qualifications

Highschool or GED equivalent.

Must be 21 years old.

Must be able to work up to fifty hours per week.

Able to lift up to 50 lbs, Able to stand for long periods of time.

Desirable - AA or BA in business management or relevant discipline.

Experience

Minimum 1-2 years experience with an FEC or restaurant in a managerial or leadership position.

Experience in a high-volume environment.

Desirable - Previous experience at an FEC or restaurant

Skills & Competencies

Excellent verbal and written communication skills

Time management skills

Leadership skills

Meticulous attention to detail

Desirable - Basic understanding of financial analysis and budget management. Familiarity with the latest entertainment trends and technology.

Technological Proficiency

Basic working knowledge of our Customer Relationship Management (CRM) Software

Working knowledge of our Reservation and booking software.

Working knowledge of our Point-of-Sale (POS) System

Intermediate skills with Microsoft office, and Windows based PCs

Intermediate payroll and HRIS platform understanding

Desirable - Social media proficiency

Personal Qualities

Self motivated, strong teamwork ethic and attitude, passion for their work, maintains professional demeanor.

Languages

English

Desirable - Spanish

Department Information
Department: Operations

Location: On-Site

Travel Required: Occasionally

Type: Full-Time

Working Pattern: Monday-Friday, Weekends, Nights, Holidays

Reports To: General Manager

Collaborates With: Human Resources, Sales and Marketing, Payroll, Administrative Support Teams

Supports & Engages With: Manager Assistants, FOH, BOH, Guests

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