Senior AV Event Operations Lead

Encore Global in Chicago is seeking a dedicated individual to manage floor operations and achieve service excellence in customer service and staff leadership. The role involves supervising a team of technicians, ensuring timely delivery of services, and maintaining equipment standards in a hotel environment.
The ideal candidate will have a strong background in audio visual services, a focus on customer satisfaction, and the ability to lead and mentor a team effectively. This position offers a dynamic work environment with various opportunities for professional growth.

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