Senior AV Event Operations Lead

Encore is seeking an Operations Supervisor in Lake Buena Vista, FL to lead floor operations with a focus on customer service, staff development, and operational efficiency. The role directly guides the technical team, supports onsite admin tasks, and reports to the DET, DOO, or Operations Manager.
Responsibilities include coordinating daily setup/teardown, directing technicians, maintaining accurate flowsheets, and ensuring client satisfaction through proactive on-site service.

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