Program Management

Posting ID:

18395

| Department:

Client Services Administration

| Agency:

Health & Human Services Commission (HHSC)

| Job Title:

Program Specialist I

| Facility:

Rio Grande State Supported Living Center (Harlingen)

| Salary:

$3,581.33 – $5,372.41 per month

| Shift:

Day

| Work Type:

Full time, Non-exempt

| Closing Date:

08/29/2026

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. Your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more.

Brief Job Description
The Program Specialist I reports to the Assistant Director of Administration (ADOA) and performs routine administrative, clerical, technical, procurement, and program support functions at Rio Grande State Supported Living Center to support client services and facility operations. You will identify, develop, recommend, and implement process improvements that support administrative operations and affect internal and external stakeholders.

Essential Job Functions

Attend work on schedule, may be required to work specific shift schedules, rotating or extended shifts, overtime and on-call rotation to respond to serious incidents.

Protect state property, equipment, supplies, records, and other resources per established agency and facility procedures.

Prepare documents, forms, reports, correspondence, spreadsheets, meeting materials, and minutes.

Assist the ADOA by gathering vendor information, obtaining quotes, preparing purchasing documentation, and entering requisitions into CAPPS Financial.

Enter, monitor, update, and report status of facility requisitions to support timely purchasing and payment processing.

Prepare, organize, and distribute mail, management reports, correspondence, payroll materials, memoranda, training records, forms, and other administrative documents.

Communicate professionally with internal and external customers to provide, request, exchange, or verify information; respond to inquiries; identify concerns; route issues appropriately; and assist in resolving administrative, purchasing, payroll, training, or facility support matters.

Procure materials, supplies, and services locally in compliance with agency purchasing requirements.

Support leadership in reviewing, maintaining, and reconciling Procurement Credit Card transaction logs.

Coordinate facility paymaster activities, reimbursement processes, service-based and blanket requisitions, facility trust fund process reviews, mobile telecommunications liaison duties, localized ProCard process training, and backup CAFM support.

Participate in disaster response or Continuity of Operations (COOP) activation, possibly requiring alternate shift patterns and/or locations.

Knowledge, Skills and Abilities

Knowledge of administrative support practices, office procedures, records management, and agency policies related to facility operations.

Knowledge of purchasing, requisition, reimbursement, payroll, training compliance, and administrative tracking processes.

Knowledge of facility business operations: paymaster activities, reimbursement coordination, service-based/blanket requisitions, trust fund processes, telecommunications coordination, work order compliance tracking.

Knowledge of procurement credit card processes, transaction documentation, compliance requirements, and localized training practices.

Skill in using standard office equipment, Microsoft Office Suite, spreadsheets, SharePoint, CAPPS Financial, and other facility systems.

Skill in preparing, reviewing, organizing, and maintaining accurate paper and electronic records, reports, correspondence, requisitions, transaction logs, and other administrative documents.

Skill in communicating clearly and professionally, orally and in writing, with supervisors, coworkers, vendors, program areas, facility staff, and external customers.

Skill in researching issues, gathering information, explaining procedures, coordinating responses, and providing consultative/technical assistance to staff.

Skill in using CAFM, CAPPS Financial, SharePoint, requisition tracking, training compliance, work order monitoring, and administrative reporting systems.

Ability to interpret and apply policies, procedures, instructions, guidelines, and business processes accurately and consistently.

Ability to perform moderately complex administrative support duties and technical program assistance with attention to detail, accuracy, confidentiality, and timeliness.

Ability to exercise sound judgment, prioritize assignments, manage competing deadlines, and make decisions in accordance with established policies.

Ability to compose effective correspondence and prepare clear reports, memoranda, minutes, and other written materials.

Ability to safeguard state property, equipment, records, supplies, and resources from loss, misuse, pilferage, theft, or manmade destruction.

Ability to establish and maintain effective relationships with supervisors, peers, coworkers, program staff, vendors, customers, and external contacts.

Ability to identify, develop, recommend, and implement process improvements supporting administrative operations and stakeholder needs.

Ability to monitor compliance-related activities: training compliance, Plans of Correction, Plans of Improvement, State Fire Marshal deficiencies, trust fund reviews, and work order follow-up.

Registrations, Licensure Requirements or Certifications
Valid Texas driver’s license or ability to obtain it within 90 days after hire date is required. Applicants with an out-of-state license must provide an original certified driving record.

Initial Screening Criteria
Required

Graduation from a standard senior high school or equivalent.

Experience in writing reports.

One (1) year experience in administrative support duties and complex technical program assistance for a large institution.

Preferred

Three (3) years of experience in administrative support duties and complex technical program assistance.

Experience with CAFM, CAPPS Financial, SharePoint.

Experience working with individuals who have mental health/intellectual developmental disabilities.

Additional Information

Applicants must pass a fingerprint criminal background check, pre‑employment drug screen, and registry checks including CANRS, Nurse Aide, Medication Aide, and Health and Human Services List of Excluded Individuals/Entities (LEIE).

Male applicants aged 18–25 must register with the Selective Service.

All employees are subject to random drug testing.

Flexibility in work hours may be required; overtime, extended hours, weekends, and holidays possible.

Minimum age to apply: 18 years.

Active Duty, Military, Reservists, Guardsmen, and Veterans
Military occupation(s) related to the selection criteria and registration or licensure requirements for this position are encouraged to apply. For more information, see Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide.

ADA Accommodations
In compliance with the Americans with Disabilities Act, HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the online application, contact the HHS Employee Service Center at 1‑888‑894‑4747.

Pre-Employment Checks and Work Eligibility
Selected applicants may be required to pass background and other due diligence checks. HHSC uses E‑Verify. Bring I‑9 documentation on the first day of work.

Telework Disclaimer
This position is not eligible for telework. All HHS positions are subject to state and agency telework policies, depending on the direct supervisor and business needs.

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