11 - Senior Manager, Continuous Improvement

Senior Manager, Continuous Improvement

Facilitate the development of the site/function strategy deployment plans for the senior management team and the management system to monitor the plan and measure its impact. Incorporate the CI (Lean and Six Sigma) vision into all elements of the plan. Recognized subject matter expert on Lean and Six Sigma principles, systems, methods and tools. Responsible for driving CI to support the COS journey within Celestica. Manage a team of direct and indirect resources to effectively support the execution of the strategy deployment plans.
Performs tasks such as, but not limited to, the following:
Develop and promote a principle-based CI culture in the site/function and beyond
Ensure that CI always supports the flow of value to customers, both internal and external
Continually assess and reflect on the effectiveness of the strategy deployment and CI culture building - manage appropriate adjustments in execution to ensure delivery of objectives to the site/function
Co-lead the site/function CI Committee with the site/function leader to ensure alignment and engagement of CI resources, prioritization and execution of CI activities aligned to the site/function strategy deployment plans, monitoring of appropriate metrics, CI recognition and appropriate reflection on the site/function strategy deployment plans
Lead or facilitate the management gemba ("go and see") with the site/function leader and all direct staff to understand how the work is done, act as coaches, establish and communicate a vision for CI culture and ensure its implementation. Promote gemba activities within the organization.
Facilitate the adoption and measurement of the Systematic CI Framework Standards
Keep informed of good practices in the both broader Celestica network and the industry, so that new ideas can be integrated back into the site/function
Ensure that the site/function leader and direct staff participate in charter reviews, kaizen/project readouts and CI recognition activities, so that senior management support is visible to the site/function employee population
Identify the good CI activities within the site/function and ensure appropriate rewards & recognition are bestowed. For example, Best Of Site/Function activities are identified and shared in Operations Central.
Develop the skills of the CI team to ensure that they can effectively perform their responsibilities, enabling development for career progression
Collaborate with regional and corporate CI teams for the Continuous Improvement activities execution
Facilitate and mentor improvement and/or transformation efforts. Provide subject matter expertise on an as needed basis.
Coordinate training for CI for Employees, CI for Leadership, Lean Green Belt and Six Sigma Green Belt certifications
Additional tasks specific to Corporate roles:
Contribute to department activities that include: global CI strategy development and deployment, best practice identification and promotion, Systematic CI maturity assessment calibration, CI communications that promote success stories and lessons for the organization
Manage Six Sigma supporting software (Minitab), manage best practice sharing databases (Operations Central) and maintain global CI metrics
Maintain and evolve Systematic CI Standards, CI training materials and standard CI templates and other documentation
Work to achieve Master Black Belt certification
Knowledge/Skills/Competencies:
Demonstrated experience of identifying the need for and implementing process improvements that resulted in significant gains in operational efficiencies
Demonstrated success in leading/facilitating a CI transformation
Strong professional acumen and effective written and verbal communication skills
Proven project management and organizational skills and expertise
Must have the ability to handle multiple priority tasks in a manner that meets business requirements
Excellent interpersonal skills
Strong oral and written communication skills
Demonstrated ability to influence and lead without direct authority by acting as a change agent
Trains/coaches/mentors others in CI subject matter
The ability to apply the scientific method through PDCA or DMAIC to solve complex cross-functional and technical problems where the symptom(s) and/or root cause(s) are not understood
The ability to analyze data with strong technical mathematical skills
Experience in key facets of complex manufacturing and support function environments
Proven ability to work effectively at all levels of the organization
Management experience within a matrix organization
People management and development experience
Collaboration
Communication
Planning
Problem solving
Results oriented
Leadership
Time Management
Teamwork
Initiative
Flexibility
Physical Demands:
Duties of this position are performed in generally good conditions with occasional exposure (10% - 33%) to noise, odours, dust, drafts, chemicals, operating machinery, temperature extremes, hazardous substances, etc.
Duties may require regular periods of sitting and/or standing and sustained visual concentration on observing operations.
Repetitive manual movements (e.g. data entry, using a computer mouse, using a calculator, time studies, assembling workstations/racking, labeling, floor taping, etc., as applicable) are regularly required.
Occasional overnight travel is required.
Typical Experience:
8+ years of relevant experience, minimum 5 years management experience
Lean and Six Sigma Black Belts
Should be very experienced in CI and will have worked on a CI deployment in a past role
Experience in change management
Operations experience is also essential
Typical Education:
Bachelor Degree or consideration of an equivalent combination of education and experience.
Specialized Knowledge / Skills:
Educational Requirements may vary by Geography