Relationship Manager (CRE)

JOB SUMMARY
Responsible for managing overall loan and deposit relationships with customers. Grow revenues as directed by Senior Management by successfully prospecting new business as well as retaining and expanding existing customer relationships. Responsibilities include recommending loans for approval, managing loan portfolio credit quality, sourcing prospects, developing new customer relationships, and cross‑selling appropriate bank products and services.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Retains and expands relationships with existing customers.

Prospects and closes new business relationships.

Grows net revenue year after year as directed by Senior Management.

Recommends appropriate client risk rating and manages credit quality.

Develops and implements an effective calling program for existing customers.

Develops and implements plans for sourcing prospects and new customer relationships.

Manages customer relationships and introduces product specialists as needed.

Resolves customer problems and acts as a liaison with other departments to ensure a positive customer experience.

Manages overall customer profitability and develops relationship strategies for cross‑selling bank products and services. Satisfies customer requirements by providing a full array of loans, deposit, cash management, and other appropriate bank products.

Keeps current on the bank’s lending policies, products, and services.

Participates in community and CRA activities to promote the company’s brand in communities.

Ensures compliance with the company’s Code of Ethics, Bank Secrecy Act/Anti‑Money Laundering, USA Patriot Act, information security, and suspicious activity reporting requirements. Participates in required training and follows account opening procedures and internal referral requirements.

REQUIRED SKILLS AND ABILITIES

Computer skills, including use of Microsoft Office and other required programs.

Excellent written and verbal communication skills, attention to detail, and follow‑through.

Leadership skills and ability to foster and sustain collaborative work relationships within the bank.

Strong relationship management and business development abilities, with well‑developed analytical and problem‑solving skills.

Broad knowledge of bank products and services to capitalize on all opportunities.

Dedication to teamwork and long‑term commitment to success.

EDUCATION AND EXPERIENCE

Bachelor’s degree (Master’s degree preferred).

Seven to ten years of commercial lending experience, including broad knowledge and experience in banking operations, products, and services.

WORK ENVIRONMENT

Standard office environment with a moderate noise level.

PHYSICAL DEMANDS

Prolonged periods sitting at a desk and working on a computer.

Remain in a stationary position for sustained periods.

Occasionally move within the office to access filing cabinets and other office machinery.

Occasionally required to raise objects up to 25 pounds from a lower to a higher position, move objects horizontally, bend, or extend arms to access files.

Consistent use of a computer and/or other office machinery is required.

Making substantial and repetitive movements of the wrists, hands, and/or fingers.

Close visual acuity is required to perform activities such as preparing and analyzing data, transcribing, viewing a computer terminal, and extensive reading.

Regularly required to communicate verbally with employees, clients, and vendors.

EQUAL OPPORTUNITY EMPLOYER
Minorities/Women/Protected Veterans/Disabled

PAY RANGE
$140,000.00 to $180,000 annually

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