On Premise - Billing Specialist - Saginaw, MI

Description
Billing Specialist
Physician Practice |

Job Summary
We are seeking an experienced billing specialist to manage collections and payment posting for a physician office. This will be an onsite position.

Billing Specialist – Job Duties

Generate and distribute accurate invoices to customers in a timely manner

Post incoming payments (checks, ACH, credit cards) to customer accounts and ensure proper allocation

Reconcile payments against invoices and resolve any discrepancies

Monitor accounts receivable aging reports and identify overdue accounts

Conduct collections activities, including contacting customers via phone and email to secure payment

Maintain detailed records of collection efforts and customer communications

Investigate and resolve billing issues, disputes, and short payments

Collaborate with internal departments (sales, customer service, accounting) to resolve account concerns

Process adjustments, credits, and write-offs in accordance with company policies

Prepare and distribute account statements to customers

Ensure compliance with company policies and financial regulations

Assist with month-end closing tasks, including reporting and account reconciliations

Maintain accurate and up-to-date customer account information in the billing system

Support audits by providing requested billing and payment documentation

Billing Specialist – Requirements
Education & Experience

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred

1–3+ years of experience in billing, accounts receivable, or collections

Experience with payment posting and cash applications strongly preferred

Technical Skills

Proficiency in accounting or ERP systems (e.g., QuickBooks, SAP, Oracle, or similar)

Strong Microsoft Excel skills (data entry, formulas, reconciliations)

Ability to work with large volumes of financial data accurately

Knowledge

Understanding of accounts receivable processes, billing cycles, and collections procedures

Familiarity with basic accounting principles

Knowledge of payment methods (ACH, wire transfers, credit cards, checks)

Skills & Abilities

Strong attention to detail and high level of accuracy

Excellent organizational and time management skills

Effective communication skills for interacting with customers and internal teams

Problem-solving skills with the ability to resolve discrepancies and disputes

Ability to handle sensitive financial information with confidentiality

Strong follow-up skills for collections and account resolution

Other Requirements

Ability to work independently and meet deadlines

Customer service mindset with professionalism in collections interactions

Adaptability in a fast-paced, deadline-driven environment

Equal Opportunity & Compliance Statements

STATEMENT OF POLICY:

MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.

AFFIRMATIVE ACTION PLAN (AAP):

The AAPs for Minorities and Women, Individuals with Disabilities, and Protected Veterans are available for inspection by appointment with Human Resources during regular business hours.

REASONABLE ACCOMMODATION:

Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272-1843 or TTY 711 (Relay).

EMPLOYMENT ELIGIBILITY:

This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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