On Premise – Billing Specialist – Saginaw, MI

Billing Specialist

Physician Practice |

Job Summary

We are seeking an experienced billing specialist to manage collections and payment posting for a physician office. This will be an onsite position.
Billing Specialist — Job Duties

Generate and distribute accurate invoices to customers in a timely manner
Post incoming payments (checks, ACH, credit cards) to customer accounts and ensure proper allocation
Reconcile payments against invoices and resolve any discrepancies
Monitor accounts receivable aging reports and identify overdue accounts
Conduct collections activities, including contacting customers via phone and email to secure payment
Maintain detailed records of collection efforts and customer communications
Investigate and resolve billing issues, disputes, and short payments
Collaborate with internal departments (sales, customer service, accounting) to resolve account concerns
Process adjustments, credits, and write-offs in accordance with company policies
Prepare and distribute account statements to customers
Ensure compliance with company policies and financial regulations
Assist with month-end closing tasks, including reporting and account reconciliations
Maintain accurate and up-to-date customer account information in the billing system
Support audits by providing requested billing and payment documentation
Billing Specialist — Requirements

Education & Experience

High school diploma or equivalent required; Associate’s or Bachelor’s degree in Accounting, Finance, or related field preferred
1–3 years of experience in billing, accounts receivable, or collections
Experience with payment posting and cash applications strongly preferred
Technical Skills

Proficiency in accounting or ERP systems (e.g., QuickBooks, SAP, Oracle, or similar)
Strong Microsoft Excel skills (data entry, formulas, reconciliations)
Ability to work with large volumes of financial data accurately
Knowledge

Understanding of accounts receivable processes, billing cycles, and collections procedures
Familiarity with basic accounting principles
Knowledge of payment methods (ACH, wire transfers, credit cards, checks)
Skills & Abilities

Strong attention to detail and high level of accuracy
Excellent organizational and time management skills
Effective communication skills for interacting with customers and internal teams
Problem-solving skills with the ability to resolve discrepancies and disputes
Ability to handle sensitive financial information with confidentiality
Strong follow-up skills for collections and account resolution
Other Requirements

Ability to work independently and meet deadlines
Customer service mindset with professionalism in collections interactions
Adaptability in a fast-paced, deadline-driven environment
Equal Opportunity & Compliance Statements

STATEMENT OF POLICY: MedBridge is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, or status as a qualified individual with a disability.
AFFIRMATIVE ACTION PLAN (AAP): The Affi…

REASONABLE ACCOMMODATION: Individuals with disabilities who need accommodation may contact Brenda Underwood, HR Director, at (864) 272-1843 or TTY 711 (Relay).
EMPLOYMENT ELIGIBILITY: This employer participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.

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