Carelon Account Executive III

Carelon Account Executive III

The Carelon Account Executive III is responsible for account management retention activities within an assigned book of business.
LOCATION: Hybrid 2: This role requires associates to be in-office 3 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Alternate locations may be considered if candidates reside within a commuting distance from an office.
Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.
How you will make an impact:
Responsible for achieving client retention by identifying client strategy and developing deep familiarity with all aspects of client contracts including products, service levels, and client KPIs.
Foster collaboration with key stakeholders to develop account plans for each client and achieve shared goals.
Identify and execute cross-sell / upsell opportunities to achieve gross margin, P&L and EBITDA targets.
Understands and leverages data on account performance and provides input on the regional growth strategy each year.
Takes a lead role in client meetings, upsells and RFPs / Rebids.
Serves as a key client contact for independent resolution and innovation for client executive teams.
Coaches Account Managers as needed.
Lead and influence communications with C-suite leadership on company value proposition and alignment to client strategy.
Manage client expectations and negotiates mutually beneficial contract terms and deliverables with client team.
Champions change initiatives and tailors' style to meet client expectations.
Minimum Requirements:
Requires a BA/BS and a minimum of 8 years of experience working in a sales and/or account management, strategy, or sales support operations role; or any combination of education and experience which would provide an equivalent background.
Preferred Skills, Capabilities, and Experiences:
MBA preferred.
Candidates must reside in Pennsylvania, near West Chester, PA and be within a reasonable commuting distance of an Elevance Health PulsePoint office.
Job Level: Non-Management Exempt
Workshift: 1st Shift (United States of America)
Job Family: SLS > Sales - General