Carelon Account Executive III

Carelon Account Executive III

The Carelon Account Executive III is responsible for account management retention activities within an assigned book of business.
Location

Hybrid (in‑office 3 days per week with the flexibility to work remotely). Alternate locations may be considered for candidates residing within a reasonable commuting distance from an Elevance Health PulsePoint office in Pennsylvania.
Responsibilities

Achieve client retention by identifying client strategy and developing deep familiarity with all aspects of client contracts, including products, service levels, and client KPIs.
Foster collaboration with key stakeholders to develop account plans for each client and achieve shared goals.
Identify and execute cross‑sell/upsell opportunities to achieve gross margin, P&L, and EBITDA targets.
Leverage data on account performance to provide input on the regional growth strategy each year.
Takes a lead role in client meetings, upsells, and RFPs/Rebids.
Serve as a key client contact for independent resolution and innovation for client executive teams.
Coach Account Managers as needed.
Lead and influence communications with C‑suite leadership on the company value proposition and alignment to client strategy.
Manage client expectations and negotiate mutually beneficial contract terms and deliverables with the client team.
Champion change initiatives and tailor communication style to meet client expectations.
Minimum Requirements

Bachelor’s degree (BA/BS) and a minimum of 8 years of experience in a sales, account management, strategy, or sales support operations role (or equivalent education and experience).
Must reside in Pennsylvania and be within a reasonable commuting distance of an Elevance Health PulsePoint office.
Preferred Qualifications

MBA preferred.
Benefits

Market‑competitive total rewards including merit increases, paid holidays, paid time off, and incentive bonus programs.
Medical, dental, vision, short‑ and long‑term disability benefits.
401(k) with company match; stock purchase plan; life insurance.
Wellness programs and financial education resources.
EEO Statement

Elevance Health is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status, or any other status or condition protected by applicable federal, state, or local laws.

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