Associate Commercial Account Manager

Responsibilities

Support the management and retention of existing clients in a specific region to ensure maximum customer retention.
Assist in building relationships with existing clients, emphasizing client education and serving as a trusted resource to foster long-term, mutually rewarding relationships.
Support the renewal process for customers’ annual purchase contracts, working with senior team members to identify opportunities to extend contracts.
Help manage sales activities by utilizing company marketing materials, educational resources, and local relationships.
Assist in maintaining and identifying opportunities to improve the profitability of customer accounts.
Help troubleshoot and address issues in the book of business, escalating as needed.
Provide customers with updated information on opportunities and pricing trends.
Assist in client meetings (virtual or in-person) with senior team members, with travel as necessary.
Perform other duties as assigned to support the team and grow your expertise.
Requirements

Bachelor’s degree in business, sales, finance, or a related field preferred
Prior internship or work experience in sales, account management, or client service is a plus, but not required.
Basic ability to interpret and analyze information related to sales techniques
Self-motivated with a client-focused mindset and an eagerness to learn and grow
Proficiency in Microsoft Excel, with the ability to learn advanced functions as needed
Strong communication skills to engage with internal and external stakeholders.
Willingness to take initiative, make decisions, and solve problems in a fast-paced environment.
Strong organizational and time-management skills to balance multiple tasks.
Adaptability to handle increased responsibility and autonomy as the role evolves.

#J-18808-Ljbffr