State Director

Responsibilities

The State Director will be leading a team of leaders across the state of North Carolina.

Oversee and grow operations throughout the state.

Select, train and evaluate program directors in accordance with the Thompson Leadership training.

Foster a culture of accountability, innovation, and mission alignment among staff.

Oversee and manage the program operations and leaders.

Develop high potential staff into future leaders.

Think in terms of profitability and sustainable competitive advantage to the regional market.

Monitor financial health, including budgets, revenue goals and sustainability plans.

Regularly review and analyze data trends related to program outcomes, retention, compliance and customer satisfaction.

Ensure compliance with state level policies, contracts, and reporting requirements.

Communicate clearly, powerfully, and convincingly.

Manage time well – find the appropriate balance between spending time working upward in the organization and externally.

Be attentive to “soft issues” demonstrating the value in culture, feedback, organizational beliefs and values.

Grow direct reports as business leaders by managing performance and providing clear, consistent feedback and direction.

Establish and maintain a working environment conducive to positive morale, individual style, quality, creativity, and teamwork.

Think strategically and understand the big picture to help drive strategic direction and goals.

Use a trauma‑informed approach in daily work and interactions with clients and colleagues using the principles of CARE: Developmentally Focused, Family Involved, Relationship Based, Competence Centered, Trauma Informed, and Ecologically Oriented.

Build and maintain relationships with funders and partners at the state and community level.

Leverage networks to secure advocacy wins, funding opportunities, and program partnerships.

Actively participate in state and local coalitions and workgroups.

Develop strategic relationships with government officials, business leaders, and community influencers.

Requirements

Valid Driver’s License required.

Bachelor’s degree in human services, mental health or related area.

Master’s degree preferred.

A minimum of 7 years’ leadership experience in the field of human services or mental health.

A minimum of 10 years’ experience working in the field of human services or mental health.

Experience in multi‑site leadership preferred.

Strong relationship building and networking skills.

Displays the capacity/coachability for future growth and development as a leader.

Ability to travel as needed.

Certifications & Qualifications

Bachelor’s degree

Master’s degree

Valid Driver’s License

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