Senior Technology Relationship Manager

Role Overview

The Senior Technology Relationship Manager (STRM) is a strategic, partner-facing role responsible for owning and executing the day-to-day technology relationship with key B2B partners.
This role works in close partnership with the Account Management team to ensure partner technology solutions are stable, compliant, scalable, and aligned to business objectives.
The STRM serves as both a technology relationship lead and operational quarterback, bridging partners with internal technology, product, compliance, and delivery teams.
Emphasizes governance, execution excellence, proactive communication, and the creation of repeatable processes that enable scale across the partner ecosystem.
Requirements

Strong background in B2B technology relationships, integrations, and platform‑based solutions
Proven experience liaising between business, technical, compliance, and product teams
Working knowledge of APIs, UAT environments, certificates, and platform lifecycle management
Ability to manage complex partner ecosystems with multiple dependencies
Excellent communication skills with both technical and non‑technical stakeholders
Demonstrated ability to manage ambiguity and build new processes or functions
Bachelor’s degree or equivalent relevant experience
8+ years of experience in technology relationship management, technical account management, or similar roles within the financial services, payments, or related industry
Experience working with enterprise partners and regulated environments

#J-18808-Ljbffr