Program Monitor

Description

SCHEDULED HOURS:

11PM-7:30AM

OVERVIEW:

The Program Monitor assists in providing our clients with a safe environment so they can begin addressing aspects of their lives in a peaceful setting. The Program Monitor is a frontline worker responsible for maintaining the safety, integrity, and security of the Center. Documents all daily activities and carries out administrative functions to support the program and its overall operations.

DUTIES AND RESPONSIBILITIES:

Observe all persons entering and exiting the building

Document, inform, and report all incidents and daily activities that occur during the shift

Answer the main facility telephone, take messages, and/or direct callers as appropriate

Facilitate Medication Observation according to policy and procedure

Support searches in the residence for contraband

Enforce house rules, procedures, and protocols for clients

Distribute sorted client mail as outlined in the procedure

Perform regular security and wellness checks throughout the facility

Assist in emergency disaster responses and emergency drills

Respond to all incidents

Assist other departments of the center to prevent disruption of operations

Assist in the admissions and exits of clients as directed by the Shelter Manager.

Assist with sanitization of program high-touch surfaces to maintain a healthy and safe program facility

Other related duties as required

EDUCATION AND EXPERIENCE:

High School Diploma or equivalent (required)

First Aid and CPR certification (within first fourteen days of employment - company provided).

Tuberculosis clearance (within first seven days of employment - company provided)

Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency

SKILLS AND ABILITIES:

Bilingual in Spanish (preferred)

Proficiency with Microsoft programs

Integrity to handle sensitive information in a confidential manner

Excellent organizational skills and ability to multi-task with follow-through

Culturally competent and able to work with a highly diverse population

Knowledge of co-occurring disorders and trauma-informed environment

PHYSICAL REQUIREMENTS:

Ability to lift up to 50 lbs.

EQUIPMENT USED:

Modern Office Equipment and Relevant Software

ADA Statement

Qualified individuals must be able to perform the essential duties of the position with or without accommodation.

A qualified person with a disability may request a modification or adjustment to the job or work environment in order to meet the physical requirements of the position. The Salvation Army will attempt to satisfy requests if the accommodation needed is reasonable and no undue hardship would result.

Acknowledgment of Religious Purposes of The Salvation Army:

Please note that The Salvation Army has a religious purpose and status as a church.

We ask our employees that they do nothing to their relationship with The Salvation Army to undermine its religious mission.

Employees must agree and understand that their services are a necessary part of The Army's religious purposes and their work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army's religious purposes.

At-Will:

Any employment relationship with this organization is of an "at-will" nature, which means that an Employee may resign at any time and the Employer may discharge an Employee at any time with or without cause.

It is further understood that this "at will" employment relationship may not be changed by any written document or by conduct unless such change is specifically acknowledged in writing by an authorized executive of this organization.
Qualifications
Behaviors

Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Education

High School or Equivalent (required)
Experience

Bilingual in Spanish
(preferred)
Experience and ability to work successfully with issues of substance abuse, mental illness, and other potential barriers to self-sufficiency (preferred)
Licenses & Certifications

TB cleared certificate (required)
Skills

CPR/AED (required)

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.