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Contents Manager

ServiceMaster Clean of Fraser Valley · Youngstown, OH, USA ·

Pay:
$48,000-$52,000/yr
Job type:
Full Time

Benefits:

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

401(k)

401(k) matching

Bonus based on performance

Competitive salary

Flexible schedule

As a Contents Manager, you’ll lead a dedicated team that helps people in your community recover after a disaster. This role is ideal for someone who takes pride in their work, thrives on teamwork, and finds purpose in making a positive difference in others’ lives.

Job Responsibilities

Make a difference for people whose homes or businesses have been affected by disaster

Complete projects on time and on budget while delivering an exceptional customer experience

Communicate with empathy, urgency, and professionalism through modern technology

Oversee all aspects of pack-outs, cleaning, digital inventory, and storage of contents

Ensure accurate documentation using industry software

Maintain warehouse organization, cleanliness, and inventory integrity

Supervise and train contents technicians to meet IICRC standards

Maintain communication with internal teams, customers, quality assurance, and insurance adjusters

Prepare estimates per carrier guidelines for pack-outs, content cleaning, pack-backs, and restoration

Helping customers through traumatic experiences isn’t easy — but it’s meaningful. You’ll find this role rewarding if you take pride in your work, love making a positive impact, and enjoy collaborating with a close-knit, supportive team. Every day, you’ll practice continuous improvement as you elevate team performance and deliver quality service.

Compensation and Benefits

Annual Salary: $48,000 – $52,000 (based on experience and certifications)

Performance-based bonuses and commissions

PTO & Paid Holidays

Health Insurance

Cross-Training Opportunities

Paid Training

Free Uniforms

Family-Owned Culture

Paul Davis is a recognized leader in restoration & reconstruction for insurance providers and commercial properties across the U.S. and Canada. Our locally owned franchise is growing and offers meaningful career opportunities for people who seek purpose in their work.

Qualifications

3+ years of experience as a Contents Manager or Contents Lead in restoration

Strong knowledge of pack-out procedures, inventory tracking, and claims documentation

Experience with Xactimate software (a plus)

Strong leadership, time management, and problem-solving abilities

Valid driver’s license with a clean record and reliable transportation

Ability to pass a background check

Availability to work nights, weekends, and overtime when needed

Our Core Values

Deliver What You Promise

Respect the Individual

Have Pride in What You Do

Practice Continuous Improvement

Our Vision
To provide extraordinary care while serving people in their time of need.

Our Mission
To create opportunities for great people to deliver best‑in‑class results.

Apply today and start a rewarding career with Paul Davis Restoration of Eastern Ohio.

We proudly support and hire veterans.

Paul Davis is an Equal Opportunity Employer.

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